Visakha Eye Hospital (PM Palem Branch)

TO THE ADMINISTRATION OF THIS HOSPITAL IF YOU CANT AFFORD TO HAVE SUFFICIENT MANPOWER KINDLY CLOSE YOUR BRANCHES! Don’t expect us to come and wait for hours altogether even for routine eye checkups, wasting our precious time and hard earned money. I went for a routine checkup at PM palem branch guess what happened!My refraction examination was initially done by someone. I thought they were optometrist.But to my surprise, the same person was even doing my clinical examination and final checkup (which was not same previously )So I enquired and understood that the person was neither an optometrist nor senior doctor, but a postgraduate medical student. This hospital posts PG students at branches, and we serve as experimental models and samples to their learning. For that, we have to pay 500 to get checked by PG doctor who does not have enough experience! Not only that, but you have to wait for hours together, because they have limited staff (only that pg doctor) at branches. Very horrible experience! They are simply looting our money and are not even providing genuine services. I do not understand how NABH certified such a hospital who do not even follow basic standards . I am not surprised why the initial fame of this hospital is losing day by day. I am serious about this and would like to write to NABH about this hospital and non-standard way of working. I request all the people not to visit this hospital anymore. Your money is looted and time is lost.

Trusted eye hospital in Madhurawada area. Glad that we have in our locality. Dr Vasudev is very calm and explains the problem clearly. This hospital has 2 floors. Ground floor is for registration, preliminary eye check-up, pharmacy and glasses store. 1st floor is for doctors consultation. We went around 5:30 pm on Friday and we were out by 7 pm. Total process if 1:30 minutes which was good. Ground staff was polite and queue system during preliminary check-up but not for the doctor's consultation which can be improved. If would be great if we have visual field test done here otherwise we need to go Pedawaltair.

Counter staff replies @ PM Palem branch needs to review in organising appointment Dr Gopal Raju No proper mechanism is placed in hospital as per the standards fallowed by other reputed hospital hospital is still in olden days

I would suggest not taking children there because of the waiting time and nobody communicates clearly about the wait time. If the doctor walks out to do check ups for patients who have come in after you no one lets you know about that too. Disappointing experience.

I have taken my father (75yrs) to this branch. They have conducted routine tests and prescribed surgery. But she also said we can wait upto an year. She didn't discuss the details with the patient. Though there are not many patients. She shyed away from explaing the situation.

Worst staff. Doctor Is not checking the Patients on time and he is with phone talking to the others even patients are waiting at hall from 2 hours. No one is taking care about the patients. Not suggested to any one to go to this hospital. Better to choose other Eye hospital.

Worst hospital,entry fee is very high . Doctor and staff are only show interest to sell spets for patient, not listening patient problem.

Good place for eye checking and purchase of opticals