Agrawal Eye Institute | Best Eye Care Hospital in New Delhi | Best Retina Care Hospital in New Delhi

I am extremely disappointed with my experience under the care of Dr. Shishir Agrawal at Aggarwal Eye Institute. In my opinion, the focus appeared to be more on monetary gain than on patient care. I was advised to undergo multiple tests that did not seem necessary based on my condition, and no clear explanation was provided. Patients are made to wait for long periods, and during that time, staff members (such as Ms. Pooja) approach you with payment requests. In several instances, I was not given a proper bill unless I insisted — and even then, a manual or handwritten receipt was provided. The overall management and staff professionalism were very poor. Some staff members lacked basic communication skills and came across as untrained or underqualified. The doctor also seemed to be experimenting during the consultation, involving assistants without properly informing or explaining what was being done. I have serious doubts about the legitimacy of the doctor’s credentials, based on how the case was handled. This has been one of the worst healthcare experiences I’ve had. I especially advise caution for patients using government panels or insurance, as they may be subjected to unnecessary tests and additional charges. Transparency, ethics, and proper patient care are severely lacking here.

I keep coming to Agarwal Eye Hospital. I like the behaviour of the doctors and staff here. I have also undergone operations from here and I did not find anything that could make me feel bad.Dr. Shishir Agrawal and all the staff members here talk in a very friendly manner.

Dr. Shishir Aggarwal is very diligent eye specialist who has a knack of getting to the root cause of the problem. His quality of expertise as well as lenses is also par excellence.

Doctor sir is really assisted well with issues pertaining to inflammation in eyes. Humble and polite. Entire staff is really caring and guides you well

The behavior of both the doctor and the staff here is very good and cleanliness is also taken care of, so you all can also come here, my first experience was very good

The doctor is a cheater. He looted me. Ten thousand rupees in one day unnecessarily. Don't go there. All positive reviews seem fake.

Dr. Shishir Agarwal Dr. Jaya Agarwal is a very good doctor and there is no problem in his treatment. Is a very excellent surgeon doctor . The staff of this hospital is also very good. Thanks 🙏

Had my eye surgery… Had great experience there.. staff is very humble and helpful.. Doctor is also very nice and gives proper guidance about surgery and everything..