Jacobs Opticians

I had some bad experience with my family while visiting the store last week. The staffs and coworkers are all good but the issue was with store. The AC is not working properly and when we enter inside it was much humidity and hot and some elderly people plus kids are feeling more uncomfortable. I feel like they just on AC when some customer enters the shop, it doesn't feel good and the management needs to do some remedies to fix this. Even other customers suggested this same thing to the staffs. These kind of issues will make a bad impression for the customers and which will leads to black mark for shop. Please do some immediate action to this issue.

Excellent service.i like their services for selecting a new spec for my mother ,they will guide me to how to choose a new spec and i am fully satisfied with staff attitude. Good and polite.

It was an excellent experience and I particularly appreciated your approach to handling and caring for customers.

Wide variety of frames and sunglasses. All major brands under one roof with an affordable pricing.Biggest optical showroom in Kottayam with a great ambiance. Experienced and very customer friendly staffs . Great customer service.Thank you.

Wonderful place to choose different brands and budgets. Nice staff and great service. Thanks

The service was very good and they patiently helped us try until we were really happy and had reasonable prices. Will definitely recommend to friends and family.

Wonderful collections and spacious beautiful showroom. Reasonable prices and wide variety of brands. I am a delighted customer :)

The product exceeded my expectations, and the customer service was top-notch.