Extremely Disappointing Experience at Bapna Eye Hospital I visited Bapna Eye Hospital on December 16, 2024, for an eye check-up, and it turned out to be a terrible experience. The doctor gave me incorrect prescription for my eyes, despite my clear communication about my needs. Based on her advice, I got progressive spectacles made for ₹6,800, only to find out that I now face significant issues in reading far objects. When I revisited the hospital to raise this issue, the doctor outright blamed me, claiming that I had said I could see clearly. She even cross-checked my previous spectacles, which had a stronger prescription, and admitted they provided me with a clear far vision. Despite this, she showed no accountability for her mistake and refused to address the problem. Such negligence and unprofessional behavior are unacceptable, especially in healthcare. I am now left with costly spectacles that don’t work for me, and I will be taking this matter to the consumer court. The doctor will also be receiving a legal notice soon from my lawyer. I strongly advise others to think twice before trusting their eyes to this hospital. A visit here could cost you both money and peace of mind.
About
Eye specialist Dr. Archana Bapna
Services & Payment Info
- Accessibility: Assistive hearing loop, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet
- Amenities: Gender-neutral toilets
- Crowd: LGBTQ+ friendly
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Private sector eye hospital
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Common Eye Care Services Available
Diagnostic Services
- • Comprehensive eye examination
- • Retinal imaging
- • Corneal topography
- • Visual field testing
Surgical Procedures
- • Cataract surgery
- • LASIK eye surgery
- • Glaucoma surgery
- • Retinal procedures
Treatment Services
- • Glaucoma management
- • Dry eye treatment
- • Diabetic eye care
- • Macular degeneration therapy
Optical Services
- • Prescription eyeglasses
- • Contact lens fitting
- • Sunglasses
- • Specialty eyewear