Spektacles Optometry and Eyewear

Dr. Kim is extremely unprofessional - she rushed through my first appointment and ignored the additional information and context I provided about my astigmatism, which ultimately resulted in a very clearly incorrect prescription. When I went in for a recheck she rushed even more quickly through the second appointment, blamed me for not providing said previously mentioned context and information, and ultimately told me she had done everything correct and any issues were on my end, not hers. I would have given a slightly higher star rating here because the other staff are very nice and helpful but unfortunately the selection of frames at Spektacles are also very outdated, out-of-fashion, and overpriced, so even if you went in with scrip in hand just for a pair of glasses you'll walk away disappointed. I've since gone to Costco where not only was the optometrist much more patient and helpful, they also identified flaws in the previous scrip and got me a pair of glasses that actually worked.

Dr. K is an exceptional optometrist! Friendly, professional, and thorough, she takes the time to explain everything and make sure you feel comfortable during your visit. Highly recommend her for anyone in need of eye care!

I have had great service everytime I've gone so far. I have had the wrong prescription for a while and we worked to get it just right. She is fun and kind and great at what she does. She wants me to be happy with my vision. They have ordered me trial contacts so I can try them out before I buy them. The front desk is kind and professional. They had no issue with me filling my prescription somewhere else. Such a good place and it's so rare to not feel pressure.

Dr. Kim is a wonderful Optometrist. She is friendly, professional, and competent. Their office is always clean, staff is friendly, and Dr. Kim is always on time. I have been a patient for years and really appreciate this practice.

My husband and I both recently had our eyes examined at Spektacles in Cardiff. We are first time customers at this facility. First impression - very friendly staff. I invested nearly $900 for exam and new glasses. I wear progressive lenses. My glasses came back and the correction for the reading and computer is great; however, I am not able to see the television or driving clearly. I called to let the office manager know of disappointment and I'm scheduled to go back for a reevaluation. I will come back report my final experience with this company. The end result is what will matter in the long run.

I went in to see Dr. Kim for a contact lens fitting and exam. I called first to verify that they took my insurance and find out what the co-pay would be. I was told that it would be about $20 - $30. When I sat down for my exam, the doctor told me that the contact lens exam and fitting would be $250. I was surprised that the co-pay was that high and asked the doctor about it - she said it was because it was my first contact lens prescription. I paid the fee but when I got home I called my insurance company. They said the co-payment for that service was supposed to be $60 not $250. They looked at my account and said that she had not even added the contact exam to my claim. She had only added the eye exam. The eye exam co-pay was a separate $20 charge. My insurance company contacted the office and spoke to Dr. Kim. Dr. Kim told them that she thought she was only going to receive $60 for the exam and that was why she charged me more than my co-pay! I asked the insurance company if as an in-network provider she was contracted with them to charge me whatever the co-payment was on the covered services and they said yes. The insurance company worked with her office to make sure that I got a refund for the amount that I was charged beyond my co-pay but I will never use this eye doctor again. Her behavior was unethical and unprofessional. I will be contacting the California Optometry Board about this incident.

I've been coming here for a few years. Would definitely recommend Dr. Kim

super nice, helpful professional of group people, they guided and recommended to me to find the right frames. ordered them and got the really fast too.