For Eyes

I went to this location for a new progressive reader prescription for some meta glasses I bought online. First of all it was below zero and I was the only one there. No greeting. They took me back and the dr . Asks a few questions. I proceeded to tell her I had lasik to see far. She was fascinated that I still had almost 20/20 vision, but she never checked for my reading prescription. She just kept talking about my lasik, anyways I get in my car and realized she gave me a prescription with no. Test. I look at the prescription is less than my previous ones. I go back in and ask her. How did you come up with this prescription. She looked at me and said . I went by your age . I was taken a back. I said again excuse me how did you come up with this prescription. She said the same. I called corporate immediately. I got a call from a Jessica . She left a message with no call back number . The number she used you can't call back in. I waited a couple days and I call the store . Explained what happened and unfortunately I didn't write her name down, but her tone changed said Jessica doesn't work in that location and she hard to get a hold of . telling me I cannot get a refund just another exam. I call corporate again. They proceed to apologize saying they will follow up. Twice I've called and nothing!!! I'm so disappointed the customer service out there these days:( she's probably out there giving bad prescriptions. They should've worried more about a doctor giving out prescriptions with no valid test to prove it . This is just crazy!!! So disappointing .

Sarah was AMAZING. Super helpful, super welcoming, and honestly made the whole experience feel effortless. Her personality alone deserves a round of applause!!! She made me feel taken care of from start to finish. If you're lucky enough to get Sarah, you're in great hands! Randon.

I came to For Eyes to get new glasses because I had lost mine a year prior. The doctor didn't keep it doing the exam until my vision was clear. So my prescription was still blurry. My first set of glasses broke on day two. My second set of glasses started falling apart within a month and now they're going to give out and break any day. I got the $100 frames bc they were more expensive so that they would last but the quality is crap. Would not recommend.

I've been coming to For Eyes for over 6 years, and they have taken amazing care of me every single time. They have the best eyewear selection -- stylish, high-quality, and something for every look. Sarah and Mary Ann are truly the sweetest and most helpful. They always make sure I'm comfortable, answer every question, and help me pick out the perfect frames. Their customer service is top-tier and consistent every visit. I highly recommend For Eyes. If you want great eyewear and staff who genuinely care, this is the place to go!

Sarah is the best she is always helpful and she will lead you to the right frame choice style. Me and my wife have been coming here for years and she always takes care of us the right way!

I had a great experience at 4 Eyes in Oakbrook thanks to Jessica. I accidentally broke the arm of my glasses and was stressed about what to do. Jessica took her time and did everything she could to help fix them and hold me over until I can get another pair. Her patience and willingness to help really meant a lot. Thank you again, Jessica I truly appreciate it!

I just wanted to thank Sarah @ Oakbrook location for her exceptional help throughout the process. She was so patient and understanding, making the whole experience smooth and enjoyable for us. It really made a difference, and we appreciate her guidance in helping us finalize Ally's glasses

Had the best experience with Sarah. She really helped figure out the best pair of glasses and pricing for contacts. Sarah had my back and please go to her on Monday through Saturday except for Tuesdays!! Thank you, Sarah!!