Clarkson Eyecare

Knowledgeable doctor, friendly staff. Best eye care I have received in a long time. Would highly recommend Dr. Leonard.

This is a great place to go, and Dr. Ben Leonard is terrific!

Every one was very nice and friendly and professional. Nice to work with.

Never again will I go ! Now I'm old,76, and my eyes aren't good at focusing quickly. The young-ish doctor got aggravated with my inability to focus quickly on test,." which is clearer,, 1 or 2 "? It was the fourth slide he asked me the question and I was trying to focus. And just that quick the " doctor " just slapped the swith to turn off the machine and stated," there's your prescription!" and turned me over to the billing lady. That was the first time in 71 years that a so called " doctor " has been so rude and cut an exam short. The prescription could be better but oh well, never again.

I have never in my life been so rudely talked down to by a healthcare "professional." I went for an exam as I was somewhat overdue, although my current glasses were fine. My initial visit went relatively fine, except when I saw Dr Leonard he rushed through the visit and sent me on my way with a new prescription in what felt like only 5 minutes (foreshadowing), but otherwise the initial interaction was fine. Going out to get fitted for some new frames, I make my selection and sitting with the tech come to find that by getting the frames from them my insurance wouldn't cover it fully. I decide to just have them print off my prescription for me to take elsewhere. I also find out that I was being charged extra for getting fitted with contacts, something I was not made aware of during the appointment. I go and get the scripted filled and wearing the glasses I immediately notice my vision is not nearly as clear. I give it the weekend to maybe adjust, when I decided to compare the script and see that the new script I was given was for a lower amount of correction (and no, my vision did not miraculously recover). I call up the office, and am asked to come in for an Rx check free of charge. Waiting in the room for Dr Leonard I hear one of his assistants explaining my situation when I hear him cut her off and just come walking in. From this point he was cold, snarky, and consistently was talking down to me the entire time. I tried to explain that with the new script he gave me I can see from the chair to the wall fine, but it was when driving I had issues seeing road signage. He does the exam again with the phoropter and insists on his previous prescription. I tell him that obviously something's missing then, because I can't see with that script and CAN see with the previous script. He then gets a snarky attitude and just gives a "fine I'll just write a script for your old Rx". At this point I'm finding myself be the one to remediate, but he refused to cooperate on figuring out what may be causing the issue. It honestly felt like all problem solving skills went right out the window. So at that point I let him just rewrite my original script (which I had gotten from another eye doctor in Bowling Green who was way nicer) and went on my way. Dr. Leonard obviously either REALLY hates his job and has given up on putting his patients first, or REALLY needs to reel in his ego. Likely some combination of the two. AVOID THIS OFFICE LIKE THE PLAGUE. As someone who worked in the medical field, and has family who also has as well, I'm truly appalled by the lack of respect and patient advocacy. My other family go to the Clarkson Eyecare in Benton and have told me Dr Ellis is far better, and I should have listened to them.

Very friendly and welcoming, they check you in almost immediately and check your eyes right away. They do see emergencies as a young boy needed care and they asked if I minded. They quickly took care of the lad and started checking me. Ordering new lenses using my existing frames was welcomed by them. The price is very reasonable for the lenses and care. I recommend Dr Leonard to everyone.

The staff was wonderful and super helpful. Dr. Leonard was upbeat and explained everything in a very easy to understand method. I thoroughly suggest using them if you are looking for a provider for eye care.

Dr Leonard was so helpful and knowledgeable. I was very impressed he really listened to what I had asked him about and gave me good advise on a couple issues I was experiencing and did a excellent eye exam and got me in the correct lenses I needed. I've had some bad experiences with other eye doctors over the past few years I will keep coming here from now on thank you for everything you and your staff done for me