⭐Customer Reviews
4.7
★★★★☆
185 reviews on Google
They wouldn't even print me off a piece of paper telling me when my children had been seen last
Even after showing paperwork saying they was my children
Which I'm pretty sure it was obvious that they're my children anyways because they do carry my last name. All I no is it's pretty ridiculous when they had already told me on the phone that my daughter hadn't been seen by the eye doctor since June of 2024 trice that day. Maybe it was because they seen the underage child without the presence of adult I'm not sure either way pretty messed up. So I will be counseling any further appointments from this place
Great customer service, you can tell they really care about what they're doing. My family and I will definitely come back for future exams.
I was very impressed with my recent visit to Coldwater Vision Center. The ladies at the front desk greeted me with a smile, and were very nice. I didn't have an appointment, but they weren't rude about it at all. They explained they would fit me in and altogether I was only there for a little over an hour, which is less time than I have spent at other places even with an appointment. Everything was very neat and clean. Dr.May was very attentive and listened to all my concerns. I never felt rushed. I would definitely recommend this place!
Thank you, Dr Rhetta Aiken Conn and staff at Coldwater Vision Center, for working us in so quickly! My son had a tiny spec of metal, that had started to rust, on his eyeball!! The level of care he received is excellent!
*If you are looking for an eye doctor, I highly recommend anyone at Coldwater Vision, but I'm a little partial to Dr. Conn! I've been examined there my whole life and I've always had top notch care...very knowledgeable and thorough!!
Coldwater Vision
The worst service and experience my family and I have ever had at Coldwater Vision. Stephanie's service and not respecting customers' privacy will destroy a business. If I'm standing in front of you, it's no reason to yell out my address and DOB so everyone in the lobby can hear. Stephanie was so RUDE to my family and me. For example, why did she get mad because we asked what we were paying for? She did go on to say we had to pay them for the following: $10 co-pay, $10 for material, $25 for scans, $65 for contacts, and $35 for poly. Also, before I could get home, Stephanie called me saying, "You owe $10 more on your contacts because I didn't charge you enough." So again I asked why $10 more, and she hung up in my face. I called back and asked to speak to her, and I canceled everything: my frames and contacts order. Also, the senior citizen lady who helps you pick out your frames smelled like she had smoked a whole box of cigarettes, to the point it made it very uncomfortable for my family and me to pick frames.
They have an issue verifying my insurance every time me or my family has a visit here. Only to find out that yes I do have insurance. But is always a hassle. Once my examination is complete I ask why my bill is so high to verify my costs to ensure that yes my insurance was utilized. The lady at the front desk is so loud and rude and condescending. I'll never be back. All of my experience was unnecessary.
The office is very clean, modern, and comfortable. The staff are all super sweet and Dr. Taylor was very attentive and helpful. He patiently described everything to me and answered all my questions. I had to get a new pair of glasses, and they were ready the day after my appointment -- I have never received a new pair of glasses so quickly prior to coming here; it normally takes about a week to get them back at other eye doctors, in my experience. My glasses were perfectly adjusted on the first attempt and they're super comfy and stylish. They have a great selection of reasonably priced frames. I am very impressed by Coldwater Vision Center and their exceptional service. I will definitely be a regular patient from this point forward!
The staff at Coldwater Vision are always nice and courteous. The appointments are done in a timely manner, so there is not a long wait. Their eye wear selection is on trend and affordable. This office has been newly renovated and has a clean modern look with a home town feel. I really enjoy having them as my eye care doctor
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[?]Frequently Asked Questions
Where is Coldwater Vision Center located? +
Coldwater Vision Center is at 412 Central Ave, Coldwater, MS 38618, United States, Coldwater, Mississippi 38618.
What services does Coldwater Vision Center offer? +
Coldwater Vision Center provides comprehensive eye care including services for this business. Call +1 662-622-5173 for specific service availability.
What are the opening hours of Coldwater Vision Center? +
Coldwater Vision Center is open 8 am-5 pm. Closed on: Sunday
Does Coldwater Vision Center accept walk-in patients? +
Coldwater Vision Center in Coldwater accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Coldwater Vision Center? +
Consultation fees vary by service at Coldwater Vision Center. Basic eye exams typically start from $50 to $150 in Coldwater, while specialized treatments and surgeries may cost more.
Is Coldwater Vision Center equipped for emergency eye care? +
Coldwater Vision Center provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Coldwater Vision Center
WELCOME TO OUR PRACTICE!
We are excited to provide you professional Eye Care services in a comfortable and friendly environment. Please contact us to schedule your appointment today.
The professionals at our practice provide each patient with quality vision solutions and exceptional customer service. We offer the latest, most fashionable frames as well as most brands of contact lenses. Our friendly staff is experienced in all areas of vision care and would be happy to assist you. Maintaining healthy eyes requires regular vision and eye exams.
We look forward to serving you.
How to Get Help at Coldwater Vision Center
To visit Coldwater Vision Center in Coldwater, call +1 662-622-5173 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Coldwater?
Choosing a verified eye clinic like Coldwater Vision Center in Coldwater ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.