The Eye Clinic Surgicenter

Their mr Miller is the worst. A very contentious, rude, ill suited man, a blind guide. Go somewhere else....I went to shopco in Billings,they were great. AVOID THIS PLACE AT ALL COST, IT ISNT WORTH WASTING YOUR TIME AND MONEY.......

This is my last resort to try and contact this eye clinic. I have called FIVE TIMES in the last four months and I have always left a detailed message and have NEVER gotten a response back. However, they keep on sending a bill in the mail that I have been trying to contact them about for months. Backstory: I had a standard eye appointment to check my eyes and get my numbers needed so I could order glasses. I went and asked not once, but THREE times if this clinic accepted vision insurance. They said they did not and only accept medical health insurance. This was confirmed by a document displayed at the front desk. This was good for me, as I do not have vision insurance and told them so. The front desk said that's okay because they do not accept vision insurance anyways and it's a doctors office. I go to my appointment, hand them my insurance card, and the front desk person runs it and says it's been accepted. I do my appointment and as I leave they say my total cost is $31 (the rest being covered by insurance). I leave, happy my insurance covered this appointment I needed to get my new glasses. A few weeks later, I get a letter in the mail from Eye Clinic Surgicenter. It says I owe a bill. I say, that can't be, and I call their billings number. I talk to a woman, who says she is going to get someone to call me after I explain the whole situation. No one calls, and I assume they figured it out. A month and half goes by, and I get another letter, with the same bill. I call, no answer. I leave a message. No one ever calls me back. This happens FOUR MORE TIMES. Today I just got ANOTHER letter in the mail, and this is my desperation for someone, anyone, to reach out to me. Someone at your office blatantly lied about what insurance you do and do not accept. This is at no fault of my own. When I tried to reach out to explain I was met with no phones being answered and "it's complicated." It's not complicated. I chose this eye clinic solely because they said and had documentation that they only accepted normal health insurance and did not take vision insurance. Respond with a message and call me back. This is ridiculous. (fyi, I have never left a google review, positive or negative, in my entire life)

My wife came home very upset and crying because of the way she was treated here. I would tell you the doctors name but he was so rude he didn't even introduce himself. It's worth the drive to go somewhere else so much for doing business locally.

Big waste of time. Actually provided no service for my child whatsoever. Not qualified for pediatric service.