⭐Customer Reviews
4.3
★★★★☆
53 reviews on Google
We had such a positive experience at Visionworks! My husband needed new glasses, but it is hard to find time with our schedules. We arrived close to closing time, but the staff greeted us warmly. The store was so clean and well organized. The technician, Ameerah was so very patient, helpful and kind! She explained everything thoroughly and did not rush us. Excellent customer service!! We will definitely use this business again and highly recommend this location!
I can not say enough about ARIANNA, ARIANNA, ARIANNA! She was patient, kind, knowledgeable and went the extra mile when I had an insurance issue and she fixed it without hesitation by going above and beyond to call them personally for me. She also made me aware of other benefits that my insurance offered that I shouldn't leave on the table, which I took advantage of. Again, I stress her patience as I came in with THREE TEENAGERS, all of which got glasses/contacts. I highly recommend that you ask for ARIANNA!
This location is a good location but i had an unpleasant and humiliating experience today with Ameerah! She was so nasty and rude to me and unwilling to go any extra mile to assist with the little insurance issue I had. She even threatened to cancel my appointment if I couldn't figure out my issue after 10mins of my appointment! Luckily she had to attend to someone else, then came the sweet and ever ready to help Arianna that went above and beyond to make my visit today meaningful together with the other staff that attended to me today. Don't ever let Ameerah attend to you if you don't want to feel frustrated and to feel less of yourself. Period!
Great experiences for my husband, my mother, and myself. Ameerah is both personable and knowledgeable. She helped each one of us on separate occasions and we couldn't have been
more pleased. They have an affordable selection of eyeglasses and mine came back a week before promised! My son teased me and said they look like stop signs but I absolutely adore them.
Review for Visionworks - Burlington, NJ
I had a very disappointing experience at this location. I went in for an eye exam, which went fine, but things quickly went downhill when it came to ordering glasses. I was informed that my insurance would not cover the cost of glasses, but the employees assured me there was a "Buy One, Get One Free" promotion. I paid $69.95 and picked out two pairs of glasses under the impression I was getting a second pair free as part of the deal.
However, when I returned to pick up my order, I was only given one pair. I asked about the second pair, and instead of being helped, I was met with an extremely rude and hostile attitude from the young lady at the front desk -- who I later found out was the manager. Her tone and behavior were completely unprofessional and made me feel disrespected and uncomfortable.
This experience left me feeling taken advantage of and very dissatisfied. Customer service and clear communication are important, and unfortunately, neither were present during my visit. I would not recommend this location based on my experience.
Customer service is the opposite of the DMV. Fanatastic, Caring, understanding, patient, and everything a customer could ask for. Thank you Antoinette James for being helpful (give her a raise)
This location is one of the best stores I've been to. Polite, prompt, efficient, friendly but not hurried. They actually do all the things needed for your exam and fitting, not just the basics. Very nice experience.
The senior optical specialist were extremely helpful with my appointment and the selection of my glasses. The location is extremely convenient. The only con is the sample refresh gel drops that the doctor gave me caused a reaction which led to me getting a stye (or however you spell it) ... Due to my severe dry eye, the gel drops were not a type of eye drop that could help with my dry eye symptoms. The optometrist should have informed me of a potential reaction. Again the young people in the retail portion and who administered my eye exam 6/27/2025 were and are top notch!
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[?]Frequently Asked Questions
Where is Visionworks Doctors of Optometry Burlington Towne Crossing located? +
Visionworks Doctors of Optometry Burlington Towne Crossing is at 2703 Mt Holly Rd Ste 2, Burlington Township, NJ 08016, United States, Burlington Township, New Jersey 08016.
What services does Visionworks Doctors of Optometry Burlington Towne Crossing offer? +
Visionworks Doctors of Optometry Burlington Towne Crossing provides comprehensive eye care including services for this business. Call +1 609-948-3086 for specific service availability.
What are the opening hours of Visionworks Doctors of Optometry Burlington Towne Crossing? +
Visionworks Doctors of Optometry Burlington Towne Crossing is open 10 am-6:30 pm. Closed on: Sunday
Does Visionworks Doctors of Optometry Burlington Towne Crossing accept walk-in patients? +
Visionworks Doctors of Optometry Burlington Towne Crossing in Burlington Township accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Visionworks Doctors of Optometry Burlington Towne Crossing? +
Consultation fees vary by service at Visionworks Doctors of Optometry Burlington Towne Crossing. Basic eye exams typically start from $50 to $150 in Burlington Township, while specialized treatments and surgeries may cost more.
Is Visionworks Doctors of Optometry Burlington Towne Crossing equipped for emergency eye care? +
Visionworks Doctors of Optometry Burlington Towne Crossing provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Visionworks Doctors of Optometry Burlington Towne Crossing
Find your perfect pair of glasses at Visionworks Doctors of Optometry Burlington Towne Crossing , conveniently located in Burlington Township, NJ. With licensed independent eye doctors on-site, we're here to keep your eyes healthy and provide exams for adults and children to detect any underlying conditions. Our friendly eyewear specialists can assist with both glasses and contact lenses. Visionworks is a trusted optical retailer with over 770 locations nationwide, committed to quality and customer satisfaction. We offer a wide range of glasses and contact lenses for men, women, and children, featuring designer and exclusive brands like Ray-Ban, Nike, and Longchamp.
How to Get Help at Visionworks Doctors of Optometry Burlington Towne Crossing
To visit Visionworks Doctors of Optometry Burlington Towne Crossing in Burlington Township, call +1 609-948-3086 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Burlington Township?
Choosing a verified eye clinic like Visionworks Doctors of Optometry Burlington Towne Crossing in Burlington Township ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.