📋 Eye Care Provider
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Optical Superstore Castletown
📍 Castletown Shopping Centre, Hyde Park QLD 4812, Australia
[x] Active Centre⭐ 4.2/5 (15 reviews)🕐 8:30 am-5:30 pm📞 +61 7 4724 1961⏱️ 3 min read
Optical Superstore Castletown
Eye Care Provider
Castletown Shopping Centre, Hyde Park QLD 4812, Australia
Hyde Park, Queensland 4812
Call Now
www.opticalsuperstoretownsville.com.auOfficial Website
PIN Code
4812
Plus Code
PQHR+77 Hyde Park, Queensland, AustraliaTimings
8:30 am-5:30 pm
Verified May 2026
Digital Business Card
Optical Superstore Castletown
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⭐Customer Reviews
EL
★☆☆☆☆
Very disappointed with the optrician during eye test. She was rude and rushed through the test and said she had to talk fast.
VW
★★★★★
Excellent...best in Townsville!!!
To date, I have purchased glasses from every different company in town. The Castletown superstore staff are exceptional. For the first time in my life I have been able to put my new glasses with graduated lenses on and they were PERFECT FIRST TIME.
Usually getting new glasses is quite traumatic for me because they have never been adjusted on my face correctly 'ever' and I have been made to feel like it's all me and that I'm going cuckoo. Not at the Superstore Castletown... I am very impressed with everyone and especially the two male staff who listen intently and take you seriously. I Very Much Highly Recommend This Store and I can't thank them enough.
OM
★★★★★
I wasn't even a regular shopper with these guys, but they were still willing to help! Even when the item only costed me $5. Excellent attention to detail, knowledgeable and exceptional customer service. Thankyou !
HW
★★★★★
I take forever to find frames so being shown a pair that suit my face and personality was fantastic. My partner is fair so being offered a drak frame has given his face interest. He stated the prescription is better too. Very happy.
MS
★★★★★
Excellent customer service. This optometrist was able to provide me with an appointment at short notice when another optometrist could not keep my appointment. In addition, they were able to get my contact lenses at short notice. I am thankful for what the Castletown Optical superstore were able to do for me. Friendly and courteous counter staff.
T8
★★★★★
Friendly front desk, manager, optic dispenser, optometrist, everybody there!
Staff repaired my partners glasses last year and they didn't even asked for anything in return and at that time we weren't even customers we just walked in randomly after a few other eyewear shops declined to assist. Our family's returned since to get our regular eye checks here now. Optometrist is also very thorough. Spacious shop, non chaotic. Friendly and professional staff, you're not just a number that's rushed in and rushed out.
TS
★★★★★
We have dealt with both stores, for all 3 of our family, and all with different needs, Ie. Eye injury, cataracts & EBMD, sight distance.
The staff have been friendly and courteous, and always willing to assist.
In particular, Tiffany has used her skills, and her industry contacts to achieve the best outcomes wherever possible. She takes a genuine interest in her customer's conditions and needs.
Highly recommend these stores.
AT
★★★★★
Amazing customer service! The whole team is super lovely.
A big Thankyou to Teya in particular for taking the time to help me pick out my new frames.
[?]Frequently Asked Questions
Where is Optical Superstore Castletown located? +
Optical Superstore Castletown is at Castletown Shopping Centre, Hyde Park QLD 4812, Australia, Hyde Park, Queensland 4812.
What services does Optical Superstore Castletown offer? +
Optical Superstore Castletown provides comprehensive eye care including services for this business. Call +61 7 4724 1961 for specific service availability.
What are the opening hours of Optical Superstore Castletown? +
Optical Superstore Castletown is open 8:30 am-5:30 pm. Closed on: Sunday
Does Optical Superstore Castletown accept walk-in patients? +
Optical Superstore Castletown in Hyde Park accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Optical Superstore Castletown? +
Consultation fees vary by service at Optical Superstore Castletown. Basic eye exams typically start from $50 to $150 in Hyde Park, while specialized treatments and surgeries may cost more.
Is Optical Superstore Castletown equipped for emergency eye care? +
Optical Superstore Castletown provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Optical Superstore Castletown
We have proudly served Townsville and surrounding regions since 2001. Our promise is, in-store and online is to provide the latest technology products, competitive prices, great customer service, and current knowledge. Buy with confidence from a 100% Australian owned business which has over 60 retail stores Australia wide supporting your eyewear needs.
How to Get Help at Optical Superstore Castletown
To visit Optical Superstore Castletown in Hyde Park, call +61 7 4724 1961 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Hyde Park?
Choosing a verified eye clinic like Optical Superstore Castletown in Hyde Park ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors
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| Monday | 8:30 am-5:30 pm |
| Tuesday | 8:30 am-5:30 pm |
| Wednesday | 8:30 am-5:30 pm |
| Thursday | 8:30 am-9 pm |
| Friday | 8:30 am-5:30 pm |
| Saturday | 8:30 am-4 pm |
| Sunday | Closed |
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📍Nearby Centres
31 m away
0 m away
4.2 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJJX-8pgj51WsRv4xDwZWRV3U
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJJX-8pgj51WsRv4xDwZWRV3U
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