Seidel Karin M OD

The receptionist was helpful and accommodating for my struggles getting to the appointment in a snow storm. The doctor was professional and my exam was helpful and thorough. My prescription was not on a typical eyeglass prescription form. None of the numbers were labeled. I could not tell if my number indicated SPH or CYN. I was unable to order glasses online because I couldn't tell which numbers to put in which boxes for the online prescription. I called Dr. Seidel's office, but they refused to provide any additional information. They insisted they have no responsibility beyond providing me the prescription. They insisted the prescription was adequate and refused to identify the numbers for me. The only written info was: -75. [written above] Plano +100 - as desired. There were no columns or rows indicating OD, OS, SPH, CYN, AXIS, or ADD, as the online instructions say will be on the prescription. I guess I should have asked what the prescriptions looked like before I made the appointment. My entire goal was to get glasses online.