Berlin Family Eye Care

Great knowledgeable staff - my Optologist Tammi, so thorough. I would highly recommend.

Dr. Gerber is the only person I will allow near my very sensitive eyes! He has been my eye doctor for over half my life and I would recommend him to anyone who would like a kind, patient, and thorough doctor! The staff is friendly and accommodating and I get compliments on my eye glasses all the time!

My son goes to this clinic and he is always treated wonderfully. It's the simple things like 1) a couple of toys on the waiting area, 2) a treat on the counter, 3) friendly and smiling receptionist 4) patient technicians 5) doctors who entertain his curiosity about what they are doing and 6) willingness to find the best deal for the glasses needed. They are open a little later (6pm) which is helpful for working parents/patients. But most importantly they are just a really kind and proficient office that epitomizes what health care in Wisconsin should be :)

My Best eye exam experience. Dr Sawallish did a fantastic job. I trust my vision, and my eyes totally with her. I left the office very calm. Normally I'm a wreck. Thank you!

I wouldn't suggest this place to anyone, I had an appointment in the fall of 2020 for a yearly eye screening in order to renew contact lenses. Near the end of my appointment I informed them I have no need to try on new contact lens brands because in happy with the brand I got now. The previous year it cost me around $200 for my yearly supply of contacts. Now I had VSP Eye insurance which covers up to $150 towards new contacts. When I was asked about ordering new contacts I informed them I had VSP and would like pricing before they ordered them. I was then quoted $350 (an additional $150 compared to the year before) for contacts before my insurance. I immediately informed them there must be a mistake but I was informed this is there price and they don't know what I was talking about. So I informed them I no longer wish to order contacts at this time because I'm going to shop around, but I would like a copy of my prescription. This lady seemed physical upset by my choice to look around and not just go with the scam I feel they were trying to pull on me. Shortly after the lady left to get my prescription she came back and said I have to pay an additional $25 for a "Contact lens fitting" that never happened. I informed the lady that I never had a fitting because in happy with the brand I have, she insisted this is an automatic charge that they always add on whether you have a fitting or not. This place is clearly just money hungry and is looking to get every penny they can. I took my prescription to Wal-Mart and ordered the exact same contacts I had and was going to get from Berlin Family Eye Care for $168 before my insurance. People BEWARE!

Dr Gerber was very thorough in his exam. Very knowledgeable. Mary at the front helped me pick out glasses and was so nice and fun to work with!

I recommend this clinic to anyone new to Berlin or looking for a new eye doctor! They really do care about your health and well-being and help you create your own personalized eye-care plan!

I was very impressed with the staff and Dr. Gerber. Everyone was very professional and helpful. Dr. Gerber was very thorough and very helpful on questions that were asked.