Al Jaber Optical Dubai Festival City . الجابر للنظارات دبي فيستفال سيتي

Lovely customer service. Hind and Enas were so helpful and took their time to explain everything to us. Highly recommended.

I visited the Festival City branch and had a wonderful experience. The staff was amazing—especially Enas, whose attention to detail truly stood out. Thank you for the exceptional service!

Pros: excellent quality selection. Dr Raed and the technician (forgot his name (he is Indian) are superb and so patient. Their knowledge is excellent. They really care about their clients. Cons: none

Afzar and his team were very welcoming and efficient. Helped me sort out an issue with loose screws on a pair of sunglasses. Thank you very much!

We went in this morning as my mother had lost a screw out of her glasses. Fixed immediately and kindly. I would recommend

This is the quality of what they are selling and then they are telling me it's not covered by warranty I took this glasses 7 month ago , and the frame color started going away , they took the glasses and after 12 days they replied back to me that it's covered by the 1 year warranty and they will give me another piece. They gave me the new piece and in 1 week time while wearing it , it broke like in the photos. Now they are telling me they will take another 12 days to tell me that it's not covered by warranty as it's "Breakage". So ye , that's the quality of what they are selling. Respectable brand like Georgie Armani Update: The head quarter called me to solve the issue and offered me a new sunglasses with the same price and i am more than happy with the solution

That was an awesome experience here. The staff was very helpful and friendly. I had a great experience here. Thankyou guyss

Mr. Afzal was very supportive and helpful to assist me with my Glass fixing although I didn't purchase it from red heir store. Kindness and Willingness to help and support customers of Mr. Afzal were unlimited and outstanding. I am writing this review specially to say thank you. Besides, the store was very neat and clean and the staff were very friendly.