Excellent experience and the staff is very cooperative 😊
About
As a major milestone, in 2019 Aster DM Healthcare acquired Grand Optics present at strategic locations in UAE, expanding its base to 18 optical stores. Aster Opticals has carved a niche for itself as the Optician of choice in UAE transforming its identity to a one stop destination for complete eye care solutions, with its fully equipped state of the art eye test facilities, a high class customer experience, very unique value added services backed up by a strong network of ophthalmologists.
Services & Payment Info
- Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance
Gallery
Reviews
I went for my RTA driver's license renewal eye-test. The staff are wonderful and the place is very clean, cosy, and easy to find and navigate. Plenty of parking within the Union Co-op complex.
Maricel is very helpful what a staff she knows everything about optical highly recommended
Great service from Ms Glory the optometrist , appreciate her service provided.
Dr Glory was amazing in helping me get emergency contact lenses. She was knowledgeable in providing eye care details for my astigmatism. Thank you Glory!
Woundering how this location has the highest rating, unfortunately, the employee ( Glory johnson ) was so unprofessional with the customer service and may not have basic knowledge in sales or cs. Here are the cases that happend during my services: 1. Unprofrssional act during working hours: through Using here personal phone with loud music or religious lecture that was playing for almost 15 minutes. 2. Misleading the cumstomer of the hidden cost: for rta dilivery charge inwhich she did not notify me that there would be additional cost for the transportation and ibwas shocked during the payment timing. 3. Misguiding the customer for selling products in which i qoute from here " this what i have or elso go to dubai mall", a professional sales person shall always be with the client side and support him as well as convice him to buy. Unfortuatley i made my rta test and left the shop to my buy glasses from other store.
The optometrist (don't know her name but she's Indian)in this branch is the most unfriendly attitude and hated myself to make my glasses with them The examination technique is also not accurate as they use the wall mounted device for checking the vision. Plus my glasses made was the most uncomfortable ones I've ever made. Never recommend this shop to anyone!
Nice store.Very good customer service.Especially Ms.Glory ,she cleared all my doubts regarding selection of frame and lenses.Will suggest this store for others.I'm happy with your service.
Location
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Common Eye Care Services Available
Diagnostic Services
- • Comprehensive eye examination
- • Retinal imaging
- • Corneal topography
- • Visual field testing
Surgical Procedures
- • Cataract surgery
- • LASIK eye surgery
- • Glaucoma surgery
- • Retinal procedures
Treatment Services
- • Glaucoma management
- • Dry eye treatment
- • Diabetic eye care
- • Macular degeneration therapy
Optical Services
- • Prescription eyeglasses
- • Contact lens fitting
- • Sunglasses
- • Specialty eyewear