Koyili Hospital

Poor infrastructure and uncomfortable building design. The atmosphere inside felt suffocating, which can be distressing for both patients and visitors. At the reception, only one or two staff members were genuinely helpful and professional their service was a positive part of the experience. The hospital does have several skilled doctors, and their expertise is one of the few strengths of the hospital.. a serious issue during the visit. A friend of mine sat on a broken chair, which tore their dress. We reported this to the hospital’s PRO, but the response was completely indifferent. Despite the risk of injury or further damage, no action was taken to fix or replace the chair. Even during a subsequent visit, the chair remained in the same damaged condition.

My wifes recent delivery was from here. Worst experience from service side and patient care side. You can find better hospitals providing luxurious care for the same price. Only thing is that doctor was very good, apart from that very poor experience on all aspects including hygene and nursing! Carelessness at peak from nursing side.

This is a 40+ year old Hospital is in a state of complete confusion and disorder!... It's infrastructure is unplanned.. is too crowded, administration doesn't know to manage the crowd and patient. Lacks in sanitisation as well.. Patients throw plastic bags, coffee cups, plastic bottles all around the corners. The ward rooms are also not clean..cockroaches running around.. beds are like log of wood! Overall ..You don't get a GOOD FEEL and Doctors are also in a HURRY to clear the patients.. they don't give proper attention.

very very bad experience morning 9:25 this is the situation no staff available

Very bad experience during the colonoscopy procedure.patient nod thala dvsm muthal food kazhkathe vayaru full clean aki NXT day mrng 8.30 k Ethan parnjt procedure start chynth 11 manik.patient was weak already.and other hospitals giving anaesthesia for colonoscopy and in koyili hospital they are not giving it and ath nerthe patient nod parynm ella .very bad experience. Not recommend any patient for colonoscopy.

The x-ray room staffs are really rude. They don't even follow the basic protocols. Told the bystander to be with the patient while taking x-ray but did not give any sort of shielding for protection. When asked about protection, they were unresponsive and asked again, gave a shield in a very rude manner. I don't think they will give any sort of protection from radiation to any of the bystanders if not requested.

One of the old hospitals in kannur. My wife's delivery was in March 2023 this year. We took a room in the new building 2 Ac rooms. Their nurse and house keeping are very good. Their care I am satisfied and giving big thumbs up 👍. Also doctor Amar, big thanks for the successful operation. Negatives are. But the new building also looks old. Post operative section, nurses (I think they work only in this hospital, they don't know how to talk to patients and relatives) and nursing assistants are also behaving rude. My wife underwent such things after the operation at post operative unit. She did not tell me the staff such behaviours, if i know directly inform the management. Also such a big hospital unavailability of a good canteen. Very bad experience in the canteen and unhygienic condition

customer service not good very bad behaviour billing section old lady manager . very rude talking.. not good hated the hospital