Dr. Om Parkash Eye Institute

Subject: Formal Complaint Regarding Poor Treatment by Hospital Staff Dear [Hospital Administrator’s Name], I am writing to formally express my disappointment and dissatisfaction with the treatment I received at Dr. Om Parkash Hospital on [date of visit]. Unfortunately, my experience was extremely unpleasant due to the rude and unprofessional behavior of the hospital staff. During my visit, I was treated in a disrespectful manner by [mention staff member(s) if known], which made my experience distressing. Instead of receiving the care and support I expected, I felt ignored and mistreated. [Briefly describe specific incidents, such as rude behavior, lack of assistance, or unprofessional communication.] As a patient, I believe that respect, empathy, and professionalism should be a priority in any healthcare setting. The behavior I encountered was unacceptable, and I request that appropriate action be taken to ensure such incidents do not happen to others in the future. I kindly ask for a formal response regarding this matter and details on what steps will be taken to improve patient care and staff conduct. I hope that my complaint will be taken seriously and lead to positive changes. I look forward to your response at your earliest convenience. You can reach me at [your contact information].

We got best treatment here for our cataract surgery. The doctors and staff are very friendly and cooperative. They provide best services in the city. Just go to them for all eye related disorders. Don't think too much.

Very supportive hospital doctor and nurses are really good and humble even guards are also supportive... Everyone is supportive and behaves nicely Dr. Rohit is too good and sweet

We had come to Om Prakash Hospital for the first time. We liked the service there very much. The staff there is very cooperative. They are also number one in terms of cleaning. I am completely satisfied with this hospital. I will happily come to this hospital next time.

My mother is ongoing patient in dr. Om parkash hospital pathankot , all the staff is good behavior and excellent team handling to the patients, thanks all the team and dr.

Highly cooperative staff...positive aura of the hospital...too efficient Dr Trupti Sharma...Really boon for the Pathankot distt

"I recently visited Dr omparkash eye Hospital Pathankot, from the doctors to the nurses, everyone was friendly, attentive, caring and professional.The facilities were clean and well maintained.Special thanks to Doctor Tripti mam for thoroughly checkup and advice . I highly recommend for seeking medical attention. Keep up the fantastic work!" 🙏🙏

It's good to be here ...the staff is so cooperative... doctors are so cooperative..i didn't have any issues with the services..!!