Lenskart.com at Nethaji Road, Dharmapuri

Great Experience at lenskart. The staffs were patiently guided me in selecting the perfect frames with great expertise. Kavi at Lenskart was extremely helpful and polite, making my visit enjoyable. Excellent service—highly recommend his assistance!

Good service with polite manner of staffs

Hey everyone, I recently visited this place for my glasses service, and they did a great job in a short time. The staff was well-behaved, and I also asked for two new lens cleaning cloths, which they provided. I noticed a lot of negative reviews, which might be based on individual experiences. However, I believe it's also important to acknowledge and encourage their efforts when they do a good job. Give them a chance.

Excellent help and client service. A few days ago, we had an amazing experience.Good explanation that answered all of my questions.Thanks especially to Mr.Vishnu Optom.

Good customer service from the store side and happy purchasing

Yup sure and liked the most and polite approach for coustomer

Excellent well good customer service Suriya

Customer-Centric Approach: Personalized Assistance: Sales executives are praised for helping customers choose frames that suit their face shape, personal style, and budget. Patience & Empathy: Many customers highlight the patience of executives, especially when customers take time to decide on a frame. Product Knowledge: In-Depth Knowledge: Sales executives are often lauded for their knowledge of lens types, coatings, and frame materials, which helps customers make informed choices. Clarity in Explanation: Customers appreciate how sales executives clearly explain the differences between products and pricing. Professionalism: Politeness & Courtesy: Executives are recognized for being polite, respectful, and professional throughout the sales process. Time Management: They are often appreciated for their ability to manage multiple customers at once without compromising service quality. Technical Assistance: Eye-Check Support: Some executives also assist with basic eye-checks or guide customers through the process, which customers find reassuring. Support with App & Website: Many customers appreciate the guidance on how to place online orders or use the Lenskart app for deals and offers. Post-Sales Service: Follow-Up Support: Some customers mention receiving follow-ups from executives regarding product delivery, warranty, and adjustments. Problem Resolution: Sales executives are often appreciated for quickly resolving issues related to product fit or manufacturing defects.