Disappointing Experience at the Optical Section I visited the hospital in Gundalpatti with my family on 25th April 2025 around 5 PM. After our consultation with the doctor, we proceeded to the Optical section as recommended. Unfortunately, our experience there was extremely disappointing. The staff member (Male) in charge of the Optical section was inattentive and displayed a rude and unprofessional attitude. He showed no interest in assisting us, was unwilling to even turn on the lights properly, and made no effort to present the available frames. Instead of focusing on the customers, he was engaged in a personal conversation with a colleague (Female), completely ignoring our presence and needs. The overall behavior was dismissive and disrespectful, making us feel uncomfortable and undervalued. I wrote my feedback on a piece of paper and dropped it in the complaint/suggestion box on the same day I would not recommend the Optical section of this hospital to anyone, as the lack of basic courtesy and customer service compromises the dignity of those seeking help.
About
Jothi laser Eye Hospital was established in 1984 by Dr.ShyamSundar.The Legacy is continued by his son Dr.venkatesh Shyamsu graduated from Aravind Eye Hospital Madurai. We have our state of art vision centres and surgical centres in Pennagaram ,Bommidi,Harur,Denkanikottai.our Center of Excellence Jothi Laser Super Speciality Resort Eye Hospital Gundalapatti has commenced from January 2024 with state of art facilities It will serve as one of the Top unique Eye care centers in Tamilnadu. Ethical,Ambient,Trustworthy, professional, Affordable, Qualitative, Eco-friendly, Patient caring Eye hospital. Our latest services include IO MINUTES EXPRESS LASER CATARACT SURGERY 💥😁👍 NO INJECTION, NO STITCH ,NO BANDAGE HOME EYE CARE SERVICES AVAILABLE .
Services & Payment Info
- Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet
- Amenities: Gender-neutral toilets
- Crowd: LGBTQ+ friendly
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Reviews
It's is very good hospital and medical and they support well. We come to eye surgery for my grandmother they did well..tq so much for the doctor al
Good hospital with experienced good doctors. Doctors will explain clearly about patients eye problem after checkup and suggest best solutions. They are not money minded. They really care for the patients eye and as far as I have seen, they won't ask unnecessary money. For registration and doctor checkup, you will have to pay ₹100. Other than this if there is any need for spectacle or operation, the cost will be lower than other popular hospitals in Dharmapuri.
Very Good Caring and well treated with pleasant environment.
Excellent explanation regarding treatment Kind request arrange car parking facility
Appa ku eye operation pannnaga very good and safety and happy 😊
We visited this hospital for laser eye surgery, which was good for my grandfather. The doctors and nurses also take good care of the patient. We are able to see live operations from a distance of 20 meters with TV. Patient name: K.V. Venkatesan Please share the video for live operation.
We visited the clinic for my mom's cataract surgery and below is our overall experience: Pros: Dr Venkatesh is very knowledgeable has alot of patience to explain everyone what the procedure in very simple language to make sure everyone can grasp the information. Dr didn't push anyone to choose the any specific lens instead helped to identify the difference between each on of them so the patient and family makes an educated decision. Dr was happy to see that i read information before coming to clinic when most doctors dont want to listen what we know. Dr has open mindset to educate the patients to make a decision that they wont regret in the future. My mom experienced the good difference right away. The procedure was really quick like 6-10 mins but overall it us a 6 hours in the clinic. The staffs are amazingly helpful. Cons: The facility is super crowded. I am not surprised that alot of people wants to visit this clinic. Hopefully the new clinic expected to open dec 10th fixes this con. Parking is hard but i don't see any complaint about it. New location should ease up this one. Overall very good experience for my mom and us as family. Thanks alot Dr Venkatesh. All the very best 👌
Location
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Common Eye Care Services Available
Diagnostic Services
- • Comprehensive eye examination
- • Retinal imaging
- • Corneal topography
- • Visual field testing
Surgical Procedures
- • Cataract surgery
- • LASIK eye surgery
- • Glaucoma surgery
- • Retinal procedures
Treatment Services
- • Glaucoma management
- • Dry eye treatment
- • Diabetic eye care
- • Macular degeneration therapy
Optical Services
- • Prescription eyeglasses
- • Contact lens fitting
- • Sunglasses
- • Specialty eyewear