Eye Tech Eyes

The staff is the backbone of the entire patient experience. A competent and personable provider is invaluable, but their impact is only as strong as the team supporting them. When the staff consistently demonstrates professionalism, empathy, and attention to detail, the quality of care becomes seamless. Without that alignment, even the most exceptional provider's efforts lose their effectiveness. True excellence in healthcare requires a unified standard of patient care across every touchpoint. That's the level of service you can rely on at Eye Tech Eye!

I had to find a new eye doctor due to changing in my insurance. I had a friend recommend Eye Tech Eyes. I was very pleased with the experience I had there. The staff was friendly and helpful and my experience with Doctor Wellman was very pleasant. I ordered glasses from them and they were delivered quickly.

At Eyetech Eyes, my eye exams are very competently and efficiently handled by Dr. Summerhays and all of the staff. They have a state-of-the-art facility and I really appreciate their wide-ranging selection of eyeglass frames.

Arrived early, no record of me from last visit (excuse of new computer system), then no info cuz I scheduled online, (don't email me every week asking me to schedule online if it's not working for you). IDC about your administrative issues and hate excuses for everything as if that makes it ok. 45 minutes after scheduled appt time I'm still waiting. Several people were asking what was going on, this excuse was they are running behind. 90 minutes after opening? Maybe call an efficiency expert for a consult. Someone asked if they could see how long it would be, the gal said she couldn't cuz Dr was doing an exam and she couldn't interrupt him. Someone else that was tired of waiting was being told to go home and call to reschedule. What!?!? He rightly let her know that was not OK and not going to happen. I told the other girl I was leaving I couldn't wait any longer and instead of an apology or anything close to acceptable customer service she tells me "well I couldn't find your insurance anyway". Yah it's a very rare, never heard of, hard to find insurance....AETNA. Like good thing I'm leaving cuz she was inept and couldn't find it. Thanks for wasting a couple hours of my day without giving a S about it. 10 hours later I'm still shaking my head how a business can be run like this and think it's ok. If I had a choice between being blind or coming here,,,,I wouldn't chose coming here. At least train the staff to pretend they care about the patients. It goes a long way. Do better, be better it's not that hard. Seriously

Dr Wellman and the staff are amazing. I will not go anywhere else to get my eye exam and glasses.

Mona at Eye Tech Eyes delivered exceptional service and was fully determined to ensure I left completely satisfied. She is a truly valuable professional who clearly excels at her job.

The staff are nice, office is clean, & no other issue other than Dr. Summerhays is just condescending & not friendly at all. I've seen him on more than one occasion w the same attitude. I'll be going somewhere else for my next appointment.

Scheduling was a breeze, when I showed up I was taken back very quickly. No hard sale straight to the point and no B.S. Glasses and contacts came in very quick.