Optical Expressions - Hilton Village

I have been going to Optical Expressions for years. Dr Wilken is wonderful and very easy to talk to about any eye issues. I have been wearing glasses almost my whole life and Barry in the front is amazing at helping find the right glasses that fit your face. He is very professional and patient even if it takes a year of trying to find new frames!

Dr. Ralston and all the ladies at Optical Expressions are absolutely fabulous! I didn't have an eye doctor and needed one quickly--they got me in the same day. On top of that, they were kind, professional, and didn't charge me an arm and a leg. Honestly, it was the smoothest and most pleasant eye doctor experience I've ever had. Highly recommend!

My son and I have been coming to optical expressions for our eye care since 2021 when we moved here. Initially, we were happy with the services provided, but the last year things have taken a turn in their attitude towards service. At my son's last appointment, I felt pressured to Use an instrument to check my son's eyes that wouldn't cause them to become dilated. I know they Invested a lot for this machine and need to pay for it But as a single mother, it wasn't necessary for me to invest another $50. For myself, I always choose this option as I schedule my appointments during my workday and benefit from not having my eyes dilated and can return to work easily. However, at 14, it doesn't make much of a difference for my son. Who's just going to return home. After I declined the service they wanted to change my son's contact prescription and try a different size or type with him. I didn't see why it was necessary since his prescription did not change since our last visit? Then when it came time to pay the bill, they charge me $50 for the contact consultation. So it looked as if either way they were gonna get an extra $50 out of me. most recently, my insurance changed and I canceled my regular eye appointment with them. I scheduled with another provider, had my eye exam and then received a text message, reminding me of my upcoming appointment with them. I went in to pick up my son's contacts and let them know. I never scheduled an appointment and I was met with A confrontational attitude by front desk staff. I'm sorry, but I did not schedule an appointment with a Doctor Who was no longer covered by my insurance. She promptly asked me for the insurance I had previously which I confirmed from a company that I was with over a year ago and abruptly stated that I still had coverage with them. It was clear she wanted to get into a pissing match with me , I will not be taking my son to another provider as well. Done.

I usually go to the Willo location because it's a lot closer to my house but with a eye issue that was really bugging me and the Doctor at this location with availability, I ended up here and I actually think I liked the location, the office and the doctors here better. I was seen very swiftly and ended up without any real issues but it was nice to be assured that my eye itchiness was just allergies. Lots of eyeglasses options on display if you need to get a new pair. Modern and very clean office.

I recently went in to choose some frames for an upgrade and had an Awesome and comforting experience at this location. From the moment I walked in, I was greeted with smiles. The staff was very attentive. Especially my optician, Samara, she was super helpful and very patient with me. She took the time to answer my questions with patience and clarity. She was very honest with me when choosing my frames, which is what we all need when choosing a day to day frame. She made me feel very comfortable and assured I was making a good decision I can't recommend this place enough.

I recently had an outstanding experience here and felt compelled to share my thoughts. From the get go Samara went the extra mile and I appreciated the way they answered all of my questions with patience and clarity, making me feel truly valued as a patient. It's clear that they genuinely care about eye health, and their expertise was evident throughout the consultation. They were knowledgeable and offered great advice on styles that suited my face shape and personal taste. I was very happy with my lenses but also with a newfound confidence in my new eye care office. Overall, I couldn't have asked for a better visit. If you're looking for a compassionate, knowledgeable, and professional optometrist, look no further than Optical Expressions. I highly recommend them and will definitely be returning for my future eye care needs!

I recently visited Optical Expressions for an eye exam and contact lenses, and I couldn't be happier with my experience! Dr. Ralston was fantastic--she took the time to explain every step of the process, and her professionalism and warmth really stood out. The front desk staff were equally as lovely, welcoming me in and making the check-in process smooth and pleasant. Overall, the atmosphere was friendly and inviting, and I highly recommend Optical Expressions for anyone in need of eye care.

This is my absolute favorite place to come in the entire world and I'm not kidding. I've been coming here religiously since 2013 and I only go for two things Barry and the amazing selection of frames!!! Barry knows exactly what I like and we always have such a great time. The girls at the front desk are so lovely and so nice. I'm a customer for life.