Petelin Vision McCormick Ranch

My visit to the office went smoothly. Everyone was courteous and attended to carry out their functions efficiently. And Dr. Shifrin was very thorough in his examination. I felt comfortable asking questions. I would recommend this practice for it's professionalism.

Dr Shifrin was excellent. It was my first time seeing him after a long relationship with another doctor in practice who specializes in other services. The entire staff was great and Dr. Shifrin took time to answer my questions and made me feel great about my exam and future care. Ask for him. You won't be disappointed.

I have just had the most frustrating day of terrible customer service with multiple companies in several aspects of my day. So imagine how delighted I was to make a call to Petelin vision and to have the pleasure of speaking with Natalie to handle some eye care needs. She was just so pleasant, kind and professional. Her lovely spirit just ratcheted down the irritation of my day and put a smile on my face again. She worked with me to get my Insurance and paperwork set up. She helped me find an appointment time that was best for my needs. She was absolutely delightful and could not have been a better representative for the Petelin organization. I haven't come across a customer service assistant like that in a really long time. I hope that somebody will put this in Natalie's file so that when review time comes, she will get an extra perk. I'm just tired of only hearing the negative in this life. We really should be pointing out and rewarding positive experiences in our paths.when we see them. Great job Natalie!

Qualified, experienced doctors and team members! Excellent technical expertise and customer service skills. Felt like I was "seen" as an individual patient and not just a "number." Dr. Shifrin is outstanding!

Dr Shifrin and the McCormick Ranch staff are amazing. Carolyn (goes by Lyn I believe) is a fabulous tech and has wonderful chairside manner.. I've been seeing Dr. Shifrin for several years now, and he In caring, competent, and takes the time to explain processes procedures, and results to me.. thank you!

From the beginning to the end I only had a positive experience with Petelin Vision. I would definitely do it again. Everyone was absolutely great and gave only the best experience for me. I always like my Doctor Shifrin in the McCormick office. Doctor Petelin did my cataract surgery both times. He is excellent. I tell everyone about my wonderful experience with Petelin Vision. Each person I came in contact with was caring and helpful. I only have praises not only how my surgery turned out but the whole experience because of Petelin Vision. Thank you all!

Dr. Petelin is an amazing person and doctor. He made me feel extremely comfortable during my visit with him and during the lasik procedure. I went from -5.25 to 20/20 vision. Miracle worker. The office staff are super sweet and supportive as well.

Eye issues run in my family so over the past decade I've visited many ophthalmic practices in Phoenix area. I went to Petelin because of Dr Shifrin, who I was with several years ago at a different practice. I have found Dr Shifrin to be an outstanding diagnostician. He will tell you how it is although it may be hard to hear. He has deep knowledge of all eye conditions. He is well connected with top notch eye Drs in and out of the Petelin practice in many speciality areas. He referred me to Dr Zimmerman for glaucoma. Dr Z recommended laser procedures as I cannot tolerate drops and these have been successful so far. Dr Z is well qualified and is very direct and personable in his communications. The only downsides to this practice are: 1) they are good, so they are popular, and these drs take time with their patients. Therefore sometimes there is a wait. 2) a couple of times I have found the intake assistants to be a bit slow or Not well versed in how to handle some of the testing equipment. As I've been there many times I expect my data to be in the computer system and occasionally there seem to be issues with this. However, the Doctors are great and so these difficulties can be tolerated but I can see how it might frustrate some patients.