Sacramento Eye Consultants

Dr Cecille Taylor is like a miracle worker! She noticed that I had an unusual need for a specialty lens prior to my cataract surgery. Thank goodness we postponed the surgery until the special lens arrived. I can now see way better than 20/20. I am so happy with Dr Taylor because she is brilliant and efficient!!! She was really excellent at explaining my problem to me so that I could completely understand. She told me to take my time with my decision, so she is not pushy. I cannot believe how well I can see now! Thank you Dr. Taylor!

Our family has been going to Dr. Taylor for over 15 years now. She is an excellent ophthalmologist and very knowledgeable and skilled. They have the latest equipment for the various tests for one's eyes and they are always updating it. She and her staff are also very courteous. Yes the wait time can be long sometimes but we have seen that happen at all the very good specialists' offices. It also means, on the flip side, that while you are in her chair, Dr Taylor is not hurrying you out of it! She never does.

I have been a patient of Dr Taylor since she went into practice. On Wednesday April 25, 2018 I went to the office to speak with Dr Taylor for 5 minutes. the last appointment in mid 2017 Dr Taylor indicated I needed to have my second cataract done. We did not make an appointment for the service and I moved. I wanted to ask her if I should come back to Folsom for the surgery or would she make a referral for me in Sparks. the desk person got her Assistant Amy to talk to me. she indicated Dr Taylor was too busy to talk to be but she would visit and call me as soon as possible. On Friday April 27 I left another message for Amy and as of April 30 there has been no response. Having been a long time patient I did expect more respect professionally. Dorothy Norris

Already not liking the new owner and their customer service, or should I say lack of customer service. Can't talk to anyone in the Folsom office. Before the new owners, I would call and always get one of the fabulous gals at the front desk. Now, after listening to the very long script when you call, if you get a live person, they're not in the Folsom office and can't help you. My time is valuable and listening to the very long script shows a lack of respect for clients time. This doesn't bode well for instilling confidence in Dr. Taylor's clients.

Dr. Taylor and her team are the BEST! I was referred to Dr. Taylor by my neurologist for a rare issue. When I went to Dr. Taylor she was not only listened and was thorough, but she was invested in helping me find a solution, referring me to UC Davis. Most doctors when presented with my strange symptoms would most likely have "blown me off", but with her commitment to care, we were finally able to find the answer. Then, when, a separate condition arose with my eyes (quick growing cataracts) she did a surgery and basically saved not only my vision by my business as well since I do computer graphics, programming and design. The surgery was fast, immediately effective and I cannot say enough good about not only Dr. Taylor, but her entire staff who are professional and caring. Sometimes you have to wait a bit, but that is because patients come in for emergencies. But in those cases, even the wait is worth it because the result is high-quality care, provided in a clean, professional and thoughtful office. My neurologist had said she was a great doctor and I agree!

Dr. Pamela Wagner's surgical expertise is the reason for my advanced vision without lensing at my age level. Her professional talent and thoroughness shows with her patient care. Sacramento Eye Consultants is very fortunate to have her on staff.

The actual woman that did all the preop eye testing was very nice. The testing was over an hr.,very thorough. Then the problems started. I was there to see the surgeon for my exam for the cataract surgery. They took two hrs. My appt.was 2:30, I didn't get out of there until they were closing. Hours of waiting. The surgeon came in all smiles,but since they were about to close,he rushed through that appt. He never said I'm sorry that it's almost 5:00, and your appt.was two. I have sever,terminal disease,a transplant in October,the first part was done two years earlier. I told the surgeon I had a very rare disease,have three hour weekly infusions for the last 12yrs.,donor plasma and immunoglobulins. He skipped that part and was so rushed,he didn't even ask what it was. Sorry,wanted to make sure I'd be safe. A seven hour surgery 9 months ago, a month in the hospital not doing well from the surgery, including multiple blood transfusions, with also multiple potentially deadly issues. So the surgeon rushed out of the room,didn't answer the questions I had,because when I would ask, he would become very short,irritated, and acted like I was dumb. When he rushed out of the room,even forgetting to same,"I'm sorry 0i was so late, it was one of those day's", honestly,I would have gotten it,things happen. So when he ran out, I asked his scribe,or M.A.,since she too,never said hello,time to go. I asked her if he would be prescribed antibiotics,she said no,they put them in your eyes. I said,no, for my disease, I don't heal,I have a rare disease.This woman actually said,did you tell him?? Unbelievable,I said,you didn't hear me, I tried to.He was in such a rush,something as important as that, you're a surgeon, and will be operating on a person you had selective hearing with. Since I had zero idea they would be not only be dilating my eyes, they also numbed it with some particular medication which became so painful I had to drive in the slow lane home,with a pounding migraine,and eyes that were swollen shut. If I had known this I would have gotten a ride. They put me in a dangerous spot. So, the heads up as the place was closing,the M.A. or whoever he was sai,"I tell him you have a disease" Guesss I better check. Was referred by Schermer Eye Associates. I will never,never, go back there. The staff are the absolute rudest,condinsending people, if you could call them that,after surgery NEVER,NEVER,NEVER, would I step in that place. They are on Hurley Ave, Sacrameno,they did the referral. They will financially rip you off with their billing,scream at you when I even had my insurance on the call. She woman was so rude at the office,mean,then said,I'm hanging up on youu. My insurance said she was so rude. Think you have the list. Find somewhere else to go.

I found the team and the doctor unprofessional and careless to their patients. The nurse and doctor didn't check me well when I visited a month ago with a serious eye condition. The nurse and doctors just checked my eyes slightly without looking at them well to know the cause and the affect the illness had on my eye. The medication she prescribed didn't work because of being generic and took me a tone of efforts and time to get brand medication while suffering a severe eye condition. Since my drop is a storied, the doctor who prescribed should monitor the patient closely. But when I communicated them for a follow up today her office told me that their schedule is full until January next year with 80 others on the waitlist. They need to be professional, responsible/responsive and respectful!