Acuity Eye Group - La Palma

I had a great experience with Dr Tu. I never felt rushed and she patiently listened to all my concerns while making sure I received a thorough eye exam. I truly appreciated the care and attention she gave me.

I had a good experience at this doctor's office. The front desk staff and nurses are friendly and welcoming. The doctor took time to listen and explained questions and made me feel comfortable throughout the visit.

They're so nice here! They got me in right away when I had an abrasion to my cornea. The eye drop medication my eye doctor prescribed to me worked quickly, I had follow up appointment this morning (10/2/25) and I'm so happy they were responsive, kind and willing to help me, and as quickly as they did. Thank you! My eye feels and looks so much better and healthier! 10/10 recommend! They're wonderful and you'll be happy with everyone there, it's a great, happy and helpful energy in there, as well. Pick them for your next eye doctor and office!

Took my mom to get some measurements. When we arrived for her 4pm appt (after them rescheduling her appointment a week later) they informed us that they were behind 1 hour! There were 2 other patients waiting ahead of us whom also had to wait 1 hour. This was a real inconvenience. The only reason I gave them a 4 was because their staff were friendly, and were trying to go as quickly as possible. Maybe try to get an early appointment so you don't have to wait so long.

I was actually amazed that I called in the day before and got an appointment for the next day.Every sense I've been going there (2 years)I've never experienced getting such go service. The staff would never answer the phone so, I'd end up going in to make an appointment. I don't know what changed if someone spoke with the staff or what but it was a good experience this time!

I had cataract surgery done on my left eye on November 12th, 2025 at Acuity Eye Group Tustin Ave. Santa Ana. My surgeon was Dr. Jessica Boeckmann. I am a photographer and my eyesight is very important to me. Something went majorly wrong during my surgery and now my vision is blury and I have millions of black floaters. At the first appointment I had with Dr. Jessica Boeckmann I felt pressured (it felt like a timeshare presentation) and I should have trusted my instincts. I was told over and over that they would highly recommend me doing both eyes and going with a lens that is $11,000 for both eyes. I for sure did not want to do both eyes (my right eye is my camera eye and I have no cataract in it and I see very well with it) and I kept saying no thank you to the upgrades. I really just wanted to do a single focal lens on my left eye only. Then Dr. Jessica Boeckmann even called me at home and did the upsell again. I finally gave in and I agreed to the Pan Optix Pro multifocal lens on the left eye only and I paid over $3,200 for the one eye. I was worried since both of my friends who are eye doctors (not surgeons) told me specifically to go with a single focal lens (my insurance would have fully covered). I just felt that a surgeon would have my best interest in mind especially knowing that my eyesight is crucial to me being a photographer. To make a long story short. Surgery day at the Surgery Center at Acuity Eye Group in Santa Ana. I was in a large room one patient next to the other all ready for surgery. I heard all the laughter and the conversations of the surgeon and the nurses during my surgery. Wow, there was a lot of chatting going on. Then at the end Dr. Jessica Boeckmann said very loudly, WOW...... FIVE MINUTES AND 58 SECONDS. Yes, that is the time my surgery took ( 5 min 58 seconds ). A patient who just had her eyeball cut does not want to hear that instead a patient should hear a surgeon say that everything went well. But obviously Dr. Boeckmann just cares about speed so she could move on to the next patient. Because of corporate greed and the upsell Acuity Eye Group is trained to do with every patient, I was just a person wo was rushed through surgery. Usually a surgeon or a surgery coordinator would call the day after surgery to check in but no Acuity Eye Group never called me. Instead I had an appointment to go to the Torrance location. I had to wait 2 1/2 hours to be seen the day after surgery in a waiting room with about 50 other patients, even though I had an appointment. In the meantime I have been seen several times by Acuity Eye Group at different locations and my vision is still blury (close up, medium range and far) and I have millions of floaters. I have been told that the wrong lens might have been used or the measurements were incorrect and it could easily be exchanged to a single focal lens. Really ???? I will have to have my eyeball cut again and get this lens removed and exchanged for another one? It is very strange that my vision measured at Acuity Eye Group reads totally different from my eye doctor. At Acuity Eye Group they tested my right eye at 20/40 ( that is when the insurance will start paying for surgery ), at my eye doctor a day later it read 20/25 and I was told that I have almost no cataract in my right eye and I should in no way be considering getting my right eye done. Why??? Corporate greed!!! Acuity Eye Group is a factory! My cataract surgery went wrong and I am very upset!

I highly recommend Acuity Eye Group for anyone seeking quality eye care. They have dedicated, professional doctors and staff, and truly cares about their patients' vision and well-being.

The office was very crowded. The doctor was very nice and knowledgeable. The paperwork needed filled out from dmv was not filled out correctly to meet dmv standards. Therefore I have to go back to eye doctor to complete it properly. Which means getting my license is delayed and I have to make another appointment to get it done at dmv. This has been a complete headache to me. I just left and Dr. Tu refused to complete paper work dmv requested to be filled out. I needed them to fill in the li e stating what my eyesight is while wearing the corrected eye glasses. I will not go back to them !!! I now have to go into dmv and argue that the doctor is not competent in filling out the highlighted section dmv highlighted for Dr. Tu to fill out. Such a total headache. So my recommendation is check your paperwork before leaving to make sure it is correct! Also the Dr. Didn't have the respect for me to talk to me directly. I will be going on yelp to give a bad review!