East Bay Vision Center Optometry

Had an appointment here recently and it was a great experience. The office was lively and inviting. The staff were helpful and efficient. I saw Dr Lee and she was INCREDIBLE - she was really down to earth, thorough, and kind. When she had to look under my eyelid (which feels really weird and is a little disorienting) she was really reassuring and quick to do what she needed to do. Overall 10/10 would recommend!

I had my lances with this store. They helped me with a quick prescription and have my glasses ready really fast. Perfect experience Thank you!!

They were easy to work with, they carry a wide selection of frames that fit my larger face, and the glasses were ready in a week! They were also responsive to my emails. They carry the Korean brand CARIN which make light and minimalist titanium frames. I do recommend checking this place out!

Friendly staff, located conveniently in Oakland Chinatown with nearby parking garage. We always get bread from the bakery while we wait. I have met several eye doctors at this location over the years. All of them are kind and patient. They are bilingual in English and Cantonese. The doctors really care about my well being. They asked about my lifestyle to make sure I have the best eye care. My family and I appreciate East Bay Vision!

This place has to be one of the worst optometrists I've ever experienced. The whole outfit is like something out of 1980 - no updated tech, janky manual devices for eye tests, reading vision charts in what appear to be old shaving mirrors. I have no idea how this is even a business much less a place to receive medical care. Staff outside of the doctor were either rude or incompetent and seemed to be actively making the doctor's job more difficult by moving charts and complete disorganization. My visit took nearly 3 hours. I had an appointment a full month ago and have yet to receive my trial contact lenses, used my one insurance-covered exam for the whole year, and was told ordering a full box of contacts would take over a month. When I expressed that I qualify for medically necessary contacts, they were obviously mad that they wouldn't be getting $300 from me that day and tried to talk me out of using my insurance benefits. Go literally anywhere else. Hell, go blind it'll be less frustrating than dealing with this optometrist.

What a great experience! I needed an appointment soon and noticed through the online booking that there was an opening the next day. I booked the appointment, an hour later I get a call to confirm the booking, and I get seen immediately at my time the next day. Everyone, especially the doctor, was very nice. I never felt rushed and the annual exam was very robust. I feel like my eyeballs have never been more thoroughly examined LOL Very happy to have such a high quality healthcare/eye car option near downtown. My old place closed recently so this was my first time here. Hopefully some of the 10 year old 1 star reviews can get deleted because this place is a 5/5 for sure.

I have visited East bay vision for comprehensive eye test on April 18 2018. My experience was very excellent. The front desk staff was very cooperative and helpful. They were very nice and helpful. They really help me a lot. My appointment was with Dr. Loo who was very nice lady and very kind and helpful. She really did very good job.She answer all my question. I asked her so many question and she reply all of them with great detail. I repeat few question and she was very kind and supportive. The girl on front desk who really help me in choosing my glasses. She was very nice and helpful. I would recommend this place. They provide such a great service.

I've been here three times in 2020, with the last trip coming today, October 27th, and I can say the service here was excellent. Cindy at the front desk is knowledgeable, helpful and expedient, and Dr. Lo made sure I got the right prescription by scheduling one follow-up and writing both my contacts and glasses prescriptions once I confirmed I was comfortable with the new fit. Recommended, and I'll be back for future eye care appointments. Cheers!