Drs. Hall & Szeto Optometry

I went in for a regular eye check-up and had a great experience. Dr. Szeto was very helpful and took the time to clearly explain everything. She was kind, patient, and made sure I was comfortable throughout the visit. The entire staff was super friendly, the appointment started right on time, and all the tests were quick and efficient. Using my insurance was straightforward and hassle-free. I also received help with my contact lens fitting, and Dr. Szeto took extra time to ensure my prescription was accurate and that the trial lenses felt comfortable. My contact lenses no longer feel painful, which has made a big difference. Overall, a smooth and positive experience - I would definitely recommend this office.

I love this place! The staff is super friendly, the eye exam was quick, and Dr. Hall is honestly the best. My results were normal, but he still took the time to walk me through how to better protect my eyes since I spend so much time in front of screens. We ended up having this fascinating conversation about how human eyesight has evolved, and how it might keep changing with new technology in the future. It felt less like an appointment and more like chatting with someone who genuinely loves what they do. Highly recommend!

One of the best experiences I have ever had with a medical professional - this office is amazing. The staff are friendly, efficient, professional and thorough. I was able to get an appointment today - walked in and was immediately greeted and seen by a team member. Went through a battery of tests, had a great exam with the doctor, updated my prescription and purchased new glasses all in under 45 minutes. If you are in the city and need anything related to your vision or glasses, this is the only place to go. They are absolutely fantastic!!!

I have been a patient over 10 years, and the care that I have continued to receive is excellent. Dr. Vu cares about her patients overall health and does a thorough job in ensuring that your vision and health is managed.

Hall+Szeto made it so easy to pick out my new frames! I scheduled an appt and asked that frame options in the style I preferred be ready. And they were, and with lots of different style and price options. My eye glass consultant was also very knowledgeable about my benefits and I picked out beautiful frames, with progressive lenses and an amazing price. Thank you H+S!

Similar to others, my experience with the Doctors and the Technicians (Quinn is awesome) has been positive. Communication is incredibly poor. I have three pairs of glasses that I've ordered from them and was told that each should take about 3 max 4 weeks to turn around. Each pair has so far taken 4, 3 and 2 months respectively to get made and I STILL don't have a single pair. Now I can handle the fact that some of these would be delayed due to the custom nature of the order, however, not once did I receive a call from them letting me know that the order is being delayed for one reason or another. I've sent emails inquiring into this with no response. And I call weekly to get an update with none really given. It's unfortunate really since I do like the staff but I just don't feel that the onus should be on me as a customer to get an update from the business. I mean for real... amazon informs me if my toothpaste will be late by a day... let alone glasses being delayed 3 months!

Dr. Vu is amazing. However the staff is a disaster. They have missed tests they were instructed to do. They once assumed I was someone else and did the wrong tests on me. Phone calls are routinely put on indefinite holds. I would urge this office to invest in serious improvements to how they handle their customer-staff interactions.

My family has been coming here for almost 20 years and we are super happy with the great service. Even though it takes a long time for us to get here, we didn't want to change. My husband came back last week thrilled with how well his new frame fits. It reminded me to write this much delayed review. Mike Bonnette has been extremely knowledgeable, skillful, patient, and professional! He went WAY above and beyond to making the frames working for me. We only use a particular brand of frames, very difficult to work with, and I am indecisive. Mike is magical. Others are welcoming, a delight to be here! Thank you so much!