EyeQ Optometry

Note: You must have an appointment. So bizarre that even when store is absolutely empty middle of day, they refuse to let you browse frames without an appointment. Not customer friendly.

Dr. Tom, Kathy (the optician), and all the staff are great. Dr. Tom is the best eye doctor I've ever been to- thorough, patient, and kind. They have a fantastic selection of frames and Kathy really knows how to listen when you explain what you're looking for in glasses. The staff is pleasant. I recommend this optometry business as the best one in SF!!

Eye Q optometry is an amazing optometrist's office with wonderful eyeglass workers who give wonderful advice and very competent optometrists. I received amazing eye and glasses care during my time at this business. However, they seriously need to work on improving the systems they have in place to insure that trans people are not deadnamed by doctors, receptionists, and emails. Especially considering Santa Cruz is a city full of queer folk, it's frustrating to me that after explicitly giving a preferred name in my documentation I was deadnamed multiple times. First was by an optometrist, who was given documents that did not seem to have any indication of my preferred name (which they called me and apologized for, which I greatly appreciated), but then subsequently I was deadnamed again in text notifications and appointment reminders. I would personally really appreciate if they improved their systems to make sure things like this don't happen so frequently.

My family has been seeing Dr. Tom for more than 10 years. We've even moved to the East Bay and continue to come here because we don't trust our eyes to anyone else. The office also has a great selection of glasses and and everyone is always super helpful. Can't recommend them enough!

it used to be better, but things have change . Going to this place makes you feel like you are just another insured customer not about caring for your eyes. They lost the touch, i have seeing this Dr at list three times to get the right prescription, but results were negative.It has been 3 weeks waiting for my contact lenses and am still waiting even calling a few times .

I have a difficult prescription and Dr. Tom gets it spot on every time! I was referred to Dr. Tom by my former optometrists Dr. Cindy Woo and her husband Dr Rob Rosales at Phinney Ridge Optical in Seattle, WA. That referral has saved my vision! Dr. Tom and her staff provide a level of care, service, and atmosphere that I hadn't seen since my Phinney Ridge days and I can finally see again! Thanks Dr. Woo and Dr Tom!

Punctual, friendly, meticulous; especially Dr Tom but her staff as well. She makes you feel as if you are the most important patient she has! She keeps you informed of everything she is doing and explains results in understandable terms.

I really like working with Dr Kimberly, my go-to place to get an annual eye check up done.