Goodman Eye Center

I have gotten exams and care here for a very long time. I have never had anything less than excellent care. I feel very lucky to get services from Goodman Eyecare.

This clinic was unable to properly write a functional prescription for my glasses. They tried twice to write and order them without success. They initially said they would keep trying and then changed their minds. They also said they would provide a refund for the improperly prescribed and made glasses but then wanted to condition it upon a full release of all liability for anything they said or did which I would not sign when all I wanted was a refund of the cost of the glasses that did not work (plus overcharge for mailing by their optical department). Also, an employee in the optical department behaved in a manner that I considered to be overly friendly and in fact, unpleasant and inappropriate by standards that I consider acceptable for staff in a business. I advised the office of that. In their defense, they did say that they would counsel him on his mannerisms which I hope they did. It is a very busy place and the optometrists seem very young and at least one of them seemed very inexperienced, so it might not be unexpected that they could not get an unusual prescription done right. I had been referred to them for specialty care that they said, "Unfortunately, it seems as though we cannot get your prescription right". One positive note is that the front office staff with whom I dealt were always professional and courteous in the clinic itself (not the optical department) and seemed sensitive to the fact that I was traveling some distance. I did appreciate that. Hence two stars instead of one. If you live in SF and have standard eye needs, this might be a good fit for you. If you live distant and have challenging eye needs, they did not seem able to meet challenging eye needs based upon my several appointments there so you might look elsewhere or at least get some clarity on their knowledge about your particular case before taking the time and trouble to utilize them. Not every eye clinic is capable of doing specialty care. And they do seem very, very busy so they might not have time for challenging situations.

Dr FGoodman has taken care of my eyes fir 25 years, super happy

I was diagnosed with cataracts years ago. The thought of the surgery to repair the cataracts scared me, so I just lived with the progressively poorer vision. Came a time when the realization that I was going legally blind finally overwhelmed my fear of the surgery. I scheduled a visit to Goodman Eye Center. Dr. Elizabeth Shen did my original examination. She was great! Walked me carefully and patiently through the various procedures and options. Explained why some options weren't for me because of my eye's physiology. We arrived at a Lasik procedure that replaced the cataract lenses with lenses that also corrected my vision. These lenses are finely adjusted in-place within in the eye via non-intrusive UV light to gain the highest degree of correction. Dr Shen cautioned me that due to an abnormality in the corneas of my eyes that I would likely need glasses to completely correct for the astigmatism. The end result is rather astounding. My eyes are now 20-15 and turns out I do not need glasses at all. Plus the severe yellow tint caused by the cataracts (of which I wasn't even aware before the surgery) is gone. It's a stunning thing to experience. Dr. Shen has a great personality and crazy-good skills and knowledge which she patiently shares until all questions and concerns have been answered. She under-promises and over-performs. She's simply kind of amazing

I am a patient of Dr. Elizabeth Shen and could not recommend her more. I have early onset cataracts, which is rare at my age. Dr. Shen has continually made me feel comfortable, has made herself personally available, and could not be more knowledgeable on the subject. She did an amazing job on my cataract removal surgery. I cannot thank her enough.

I had Lasik Surgery yesterday. Dr. Goodman and his staff were incredible, extremely punctual, professional, helpful and calming. I walked in to the appointment virtually blind and walked out with 20/15 vision. Painless and very quick. I highly recommend the Goodman Eye Center to anyone considering Lasik. I waited too long myself. It's a no brainer.

Only seldom comes the day when one is granted one of his life's fondest wishes. I've never liked wearing glasses and contact lenses, and I'd always said that if I had three wishes from a genie, one would be to correct my eyes. Well, in that sense, Dr. Shen is a genie and a miracle worker. The entire staff was friendly, direct, honest, and comforting through the entire process and now I have better than 20/20 vision. Thank you, Dr. Shen!

One of most efficient medical offices I have visited. Everyone professional and knowledgeable. I was referred to Dr. Goodman by two very good medical doctors. Recommend with no reservations.