📋 Eye Care Provider
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LensCrafters at Macy's
📍 170 O'Farrell St Floor 4, San Francisco, CA 94102, United States
[x] Active Centre⭐ 4.9/5 (397 reviews)🏆 Expert Choice🕐 9:30 am-8:30 pm📞 +1 415-677-9780⏱️ 3 min read
LensCrafters at Macy's
Eye Care Provider
170 O'Farrell St Floor 4, San Francisco, CA 94102, United States
San Francisco, California 94102
Call Now
local.lenscrafters.com/ca/san-francisco/Official Website
Area / Ward
Union Square
PIN Code
94102
Plus Code
QHPV+P2 Union Square, San Francisco, CA, USATimings
9:30 am-8:30 pm
Verified May 2026
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LensCrafters at Macy's
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⭐Customer Reviews
S
★★★★★
I had the best experience at LensCrafters inside Macy's, Union Square. The entire team went above and beyond to make sure I was taken care of. Two gentlemen assisted me. one of them named Angelo, and the other whose name I unfortunately forgot, but I'll never forget his kindness and how professional he was (and his well-groomed nails didn't go unnoticed!).
What truly touched me was witnessing a lady on the team speaking calmly and compassionately on the phone to help a client who was struggling mentally. It reminded me that good people still exist. and this store is truly fortunate to have such caring, patient, and professional staff.
Thank you so much, LensCrafters Union Square team, for your kindness and exceptional service. You made my visit memorable in the best way possible.
CW
★★★★★
I have never bought glasses here but ended up needing my glasses fixed real quick. Leslie helped put my lens back in and did an incredible job of cleaning them and adjusting them for me at no charge. She was extremely nice and I would think buying glasses from her would be a wonderful experience. Next time you need glasses, I would look for Leslie. She's a sweetheart.
JR
★★★★★
I had an exceptional experience at this LensCrafters location! From start to finish, the team was professional, friendly, and incredibly helpful. My mom needed new contact lenses, and thanks to the store's outstanding customer service, we were able to get exactly what she needed at a great value.
The staff was knowledgeable and took the time to ensure everything was perfect for her prescription. The entire process was quick, smooth, and straightforward.
I highly recommend this LensCrafters location and would definitely come back again.
D
★★★★★
Had difficulty with my order of contact lenses and wrote a review. I had a difficult time getting ahold of anyone and my order became delayed due to stock issues however the manager reached out to me same day and it was resolved. And I was given a number to call in case I had the same issues again so I am glad to say my experience improved significantly. The facility is also very pleasant and my exam was very prompt and quick without sacrificing a thorough exam.
JC
★★★★★
Best service ever!! Came in with glasses that had suffered a blow, a missing lens, and crooked frame. Leslie managed to resurrect the glasses and leave them in perfect condition! Thank you so much, Leslie! Went above and beyond all expectation!
B
★★★★★
Great service! Leslie was super helpful and nice. She helped me to replace the nose pieces, clean my glasses and did not charge anything
JL
★★★★★
Angelo was so kind and was able to adjust a couple of sunglasses I brought in without an appointment to make the fit more comfortable . They're much more comfortable now! Thank you so much!
RK
★★★★★
I had great experience at this location , lots of good and new glasses lots of option, The people that work there very nice and attended, Dario was very patient and help me explore my choices and help me choose what's best for me, I just moved to San Francisco and I think this place will be my favorite from now on
📈Quick Comparison: Top Eye Clinics in San Francisco
| Name | Rating | Phone | Link |
|---|---|---|---|
| LensCrafters at Macy's Current | ⭐ 4.9 (397) | ✅ Yes | View Details |
| San Francisco Eye Institute | ⭐ 4.9 (913) | ✅ Yes | View Details |
| LensCrafters | ⭐ 4.9 (770) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is LensCrafters at Macy's located? +
LensCrafters at Macy's is at 170 O'Farrell St Floor 4, San Francisco, CA 94102, United States, San Francisco, California 94102.
What services does LensCrafters at Macy's offer? +
LensCrafters at Macy's provides comprehensive eye care including services for this business. Call +1 415-677-9780 for specific service availability.
What are the opening hours of LensCrafters at Macy's? +
LensCrafters at Macy's is open 9:30 am-8:30 pm. Open all days.
Does LensCrafters at Macy's accept walk-in patients? +
LensCrafters at Macy's in San Francisco accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters at Macy's? +
Consultation fees vary by service at LensCrafters at Macy's. Basic eye exams typically start from $50 to $150 in San Francisco, while specialized treatments and surgeries may cost more.
Is LensCrafters at Macy's equipped for emergency eye care? +
LensCrafters at Macy's provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters at Macy's
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters at Macy's
To visit LensCrafters at Macy's in San Francisco, call +1 415-677-9780 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in San Francisco?
Choosing a verified eye clinic like LensCrafters at Macy's in San Francisco ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors
This provider profile has been verified against official registry sources and customer feedback to protect users from fraudulent listings.
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Claim This Listing🕐Opening Hours
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| Monday | 9:30 am-8:30 pm |
| Tuesday | 9:30 am-8:30 pm |
| Wednesday | 9:30 am-8:30 pm |
| Thursday | 9:30 am-8:30 pm |
| Friday | 9:30 am-8:30 pm |
| Saturday | 9:30 am-8:30 pm |
| Sunday | 10 am-8 pm |
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📍Nearby Centres
1.7 km away
495 m away
3.2 km away
3.3 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJow8GNI-AhYARl7SoKmZl6RQ
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJow8GNI-AhYARl7SoKmZl6RQ