⭐Customer Reviews
4.3
★★★★☆
58 reviews on Google
Someone previously said they felt like they were at a car dealership here, and I 100% agree. The staff became incredibly cold and rushed me out after I reiterated (for the third time) that I wasn't interested in buying glasses. This wouldn't have been review worthy, but I was waiting to finish my exam while eye dilation drops kicked in. I mentioned it to the staff, and they told me I had opted out of eye dilation. I hadn't, I opted out of the retinal scan. When I told them such, the response changed to "it'll wear off in two hours, you're good to go." I second guessed myself and left. About thirty minutes later, I received a voicemail telling me to go back to the office since my exam wasn't complete because the doctor hadn't checked my eyes after dilation. When I went back into the office, the doctor asked if my family emergency was fine. I told her there was no family emergency and that her staff told me I was done and should leave. The doctor either didn't hear me or didn't believe me and asked again how my family emergency went. She then asked if I was going to be coming back to pick up my glasses.
I will not be going back, and I caution folks against going. If the staff is willing to gaslight patients, lie to their doctor to save face, and rush you out if you don't buy glasses, then it really makes me question the quality of care I'm receiving.
Had to stay in San Francisco for an extra two weeks and didn't have enough contacts to last me. I tried several other opticians for contacts before this one and they all told me that I need a prescription to buy contact lenses. This store wasn't like that. They gave me 8 days worth of contacts on the house. They really saved me from not being able to see anything out here. Very friendly people and a lovely store.
I usually never write reviews but Looksie Optometry was INCREDIBLE! The ladies here are the nicest, sweetest people and made an effort to make me feel so comfortable and at home, I almost couldn't believe it. This is truly and amazing business.
I went in looking for a pair of glasses (I already had a prescription) and had already looked at a couple other places with no luck and I was feeling pretty dejected. I walked in and their office is beautiful, and very aesthetically pleasing. They had their frames scattered about the room and I was invited to browse as I pleased and to pick up anything I liked. I consider myself bad at picking glasses for my face, and was pretty wary of what to pick out. The optometrist herself came up to me and offered to help, and immediately started picking things off the shelf for me. She helped me sort my frame options by color and shape, and sat with me to give me her honest opinion on the glasses. She helped me figure out what looked good on my face, steered me away from pairs that didn't, and helped me pick out a color that I think looks great, if I do say so. She was very real with me and gave me the time I needed to make a confident decision.
I feel very honored by the treatment and service I received at Looksie, I felt very respected the entire time. Thank you to everyone there! You were all amazing!
Oh, and I would also like to add they had several frames from small local glasses companies, which matters a lot to me. The frames I got are from Andy Wolf, a sustainable glasses company, which I thought was really cool!
Visiting San Francisco from Australia and popped into get a pair of sunglasses fixed where I'd lost the screw for them. I greatly appreciated their attentiveness and kindness to sort them out while on vacation. If I lived here I would definitely be supporting this business.
Thank you!
Great choice of glasses. I haven't bought glasses there myself because I wear contact lenses but each time I go there for my vision exam I'm impressed by their selection of designer glasses and how beautiful this place is. Dr Tran is great. She takes great care of her patient and is very knowledgeable. I highly recommend her.
Dr. Amy Tran was very informative and took time to explain eye health in detail. She answered all the questions I had and even have me great referrals for specialist eye doctors.
Kayl was also very helpful in picking out frames that matched my face shape and personal style! Highly recommend!
Dr Tran was so friendly and the appointment was so easy. Star the resident Optician is extremely knowledgeable and wont let you pick leave with an unflattering pair of glasses. All of the store's inventory is from artisanal eyewear brands like Jacques Marie Mage (JMM), Anne et Valentin and Andy Wolf to name a few. Also if they don't have the pair you want in stock in the color you want they will find it for you.
Love Looksie Optometry and Dr. Tran! She is friendly, warm, caring and thorough. She also has an awesome selection of stylish and brand name eye and sun glasses. I've been going to Looksie Optometry ever since they opened and have gotten 2 pairs of eye glasses from there. I still love and wear my glasses. =) I've also referred some of my friends and family who also had great experiences. I highly recommend Looksie Optometry! =)
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[?]Frequently Asked Questions
Where is Looksie Optometry located? +
Looksie Optometry is at 1314 Polk St, San Francisco, CA 94109, United States, San Francisco, California 94109.
What services does Looksie Optometry offer? +
Looksie Optometry provides comprehensive eye care including services for this business. Call +1 415-593-5348 for specific service availability.
What are the opening hours of Looksie Optometry? +
Looksie Optometry is open 9:30 am-6 pm. Closed on: Monday, Sunday
Does Looksie Optometry accept walk-in patients? +
Looksie Optometry in San Francisco accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Looksie Optometry? +
Consultation fees vary by service at Looksie Optometry. Basic eye exams typically start from $50 to $150 in San Francisco, while specialized treatments and surgeries may cost more.
Is Looksie Optometry equipped for emergency eye care? +
Looksie Optometry provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Looksie Optometry
At Looksie Optometry, we strive to remain at the forefront of our profession through constant training and education, also by utilizing the latest in technology and instrumentation. Our doctor and staffs are committed to respecting the privacy and dignity of our patients and continually strive to deliver outstanding care in an efficient and convenient manner.
We pride ourselves in offering an exclusive selection of distinctive and fine eyewear, the highest quality and technically superior lens solutions, and the most comfortable contact lenses available to date.
We believe that our success is a reflection of our patients' unparalleled satisfaction.
How to Get Help at Looksie Optometry
To visit Looksie Optometry in San Francisco, call +1 415-593-5348 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in San Francisco?
Choosing a verified eye clinic like Looksie Optometry in San Francisco ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.