Vision Center Associates

EXCEPTIONAL. The staff on the frontline here is wonderful, warm and welcoming and extremely professional, as was Dr. Pabon, who could not have been more disarming and courteous. She takes great care in explaining each examination procedure and the results that follow. Vision Center Associates Southport also has a fantastic selection of eyeglasses (sun also) from which to choose for your prescription, as well as Peepers readers, a personal favourite. This was a wonderful experience!

Dr.estel was one of the best visits I've had! She was easy to talk to, listened thoughtfully to my questions and really took her time with the visit. It's so rare you find a provider you feel is easy to talk to!!

This was my first time visiting the Southport office and I will never go back. The ladies at the front desk are courteous and nice but the lady who actually checks the fit of the glasses is so rude. I'm finding a new optometrist because of her nasty attitude. This isn't the first time I've encountered her because she works at the Bridgeport office as well. She handed me my glasses and I put them on and said they are a little tight. She proceeds to tell me plastic frames are always like that when I know they are not because I always choose a plastic frame. She didn't even offer to loosen the screws and now I have to go get them adjusted elsewhere. Then she asks how is the vision aspect and I said I don't know they are dirty. How am I suppose to tell if I have the correct lenses if all I see are spots. She then tells me with an attitude that she was going to clean them after I try them on.I really don't know what sense that makes. I will not return to vision center and it really sucks because the doctor is awesome. Meanwhile the white lady before me got great customer service.

My family of 5 and I have been using Vision Center Associates for many years as our kids grew up. They know you by name, are wonderful to work with, and have helped take good care of all our eyes over the years. A truly local, friendly and competent business. Highly recommended!

Staff is expert, empathetic, & efficient; Dr Simon is extremely thorough & works to ensure his patients are healthy & happy. I highly recommend the whole team!

The doctors at this place are very professional and courteous, however the front desk personnel are very rude and unprofessional, if you miss and appointment and don't call to cancel , they call you back and give you attitude, they talk to you like your their child . We had a problem with a girl name Betsy or Patsy today , and was very rude on the phone and when you try to address the problem she laughed in our face. The front desk personnel in Bridgeport are more professional and give you better service and treat everyone with kind and respect. Won't be going back to this office.

Like the Doctor and staff but not their policy that their prescriptions expire after 1 year. They will not sell you contacts or verify your prescription with anyone else. Believe this is their policy and not a rule or law. Its a big inconvenience for me and anyone who does not plan to have an eye exam every year.

The doctor here is really nice. The rest of the staff are considerably nasty. Just tried for a second time to get service there... Hard pass, delete.