Jaffe Eye Institute

I recently had an appointment with Dr. Jaffe, and I was very impressed with his professionalism and expertise. He took the time to explain everything clearly and made me feel comfortable throughout the process. Additionally, Katelyn, the technician, was incredibly helpful. She provided excellent support and answered all my questions with patience. Overall, my experience was positive, and I would highly recommend both Dr. Jaffe and Katelyn for their outstanding service.

I had a wonderful experience at Jaffe eye institute thanks in large part to Katelyn's outstanding work alongside Dr. Jaffe. Her professionalism and warm demeanor made me feel comfortable from the moment I arrived. Katelyn was attentive, answering all my questions and ensuring I understood each step of the process. Her collaboration with Dr. Jaffe was seamless, creating a smooth and efficient experience. I truly appreciate her dedication to patient care and would highly recommend her and Dr. Jaffe to anyone seeking eye care!

This place has excellent doctors. REGRETTABLY, the front desk staff is supremely inept! They are not a positive representation of the doctors. Here is what occurred: the office never sent a referral request to my mom's primary physician. One day prior to the appointment they called to tell me that referral was not received. I called my mom's primary and they confirmed that NO referral request was received from that office. Thank God they helped me. They sent the referral a few minutes after I spoke with them. The day of the appointment I called the primary again. They confirmed that the referral was sent to Dr. Jaffe's office I called Dr. Jafees office and they confirmed that indeed they received the referral. Now, here is the interesting part. When I arrived with my 95 year old mom, I checked in, one of the front desk ladies came to tell me that they had not received the referral. When I told them that this office had already confirmed receiving the referral she got defensive. One minute later, the referral "miraculously" appeared. No apology no nothing. Another strange thing I observed is there charging another patient a $30 copayment for a visit in 2022!!!! That patient was outraged. Rightfully so. The third occurrence that I found super unusual was the treatment of an African American patient. He was told by the receptionist that he would not be seen today because he was 15 minutes late! This office is losing its focus! We are customers!!!! This office staff need urgent staff development. They need intensive courses in client relations! They are simply RIDICULOUS! The three experiences today are the reason I will change doctors TODAY! Do not bother with these folks! They are too full of themselves.

The staff is all around amazing! The front desk check in and check out were so helpful. The technician Katelyn got me ready for the exam and she was very respectful and had a big smile on her face. Dr. Jaffe is always a pleasure to be around and I would definitely recommend this place to my friends and family!

made my first appointment at Jaffe this past Saturday and it was so easy to set up online and to cancel if I had to otherwise reminders, etc. It was very pleasant when I got there, friendly, fast, professional and the doctor was fantastic and the staff was amazing. I would definitely go back. Katleyn was amazing!!!!

This place offers excellent service with high tech equipments. Dr. Emery Jaffe is very caring and detailed in his diagnosis. Highly recommended for your eye health.

I recently had an appointment with Dr. Jaffe and technician Katelyn, and I couldn't be more pleased with my experience. Dr. Jaffe was attentive, thorough, and took the time to explain everything clearly, which made me feel at ease. Katelyn was equally impressive; she was friendly, professional, and made the process smooth and efficient. The entire team demonstrated a high level of expertise and care. I highly recommend them for anyone seeking quality ophthalmology attention.

My family has been going here for years and they always do such an amazing job. All the employees are very professional, and easy to work with. Katelyn was very professional when getting me ready for my exam. I would definitely recommend this facility if you are looking for a new eye doctor in the area.