Urban Eye Care

I was referred by Bayonet Point Hospital, for an eye injury from palm tree, warm welcome from start, very relaxed, Dr was extremely thorough, over all great visit. Thank You God Bless

I typically like to see a doctor a couple of times before I review them, and I'm definitely impressed with Dr. Urban and his team. His assistants made me feel very welcome and I knew I was in good hands. There was a little bit of waiting time between the various tests they ran, but Dr. Urban was patient, friendly and answered all my questions. I do not have glaucoma, but I'm a glaucoma suspect and he is making sure to check me regularly. He definitely knows what he's doing. Go see him.

Beware of this office!! I never met the doctor but if the front office staff is indicative of the professionalism you will receive from the doctor move along. I arrived on time for my 10:45 appointment, new patient paperwork in hand and the office was 80+ degrees. I have migraines could not stay for a long period in this stagnant hot office so when I was called I asked if they had ac and was told yes, I asked if it was on and was told yes, at that point I indicated it was too hot for me to stay and left the office. Now they expect a $50 no show when I clearly arrived and their office was unsuitable to my needs and sensitivities. When I called to dispute the front office repeatedly put me on hold and eventually to the answering machine where she interrupted my message to speak with me. She's extremely unprofessional, rude and condescending. I won't be paying their fee. If I have to report them to the Florida department of health I will.

I have been seeing him for a couple years, He is the most down to earth, helpful knowledgeable Dr!! his staff is wonderful.. I even brought my husband in when he lost vision in his eyes, after the hospital said it was not neurological, Dr Urban said yes it is go back to hospital and he was having a stroke! so he saved my husbands life. He is so compassionate and caring. I called this morning with an eye issue and he is on vacation and his staff is calling him to help me!! wow

THIS DR. WAS EXCEPCIONAL. We are old. Dr. Urban took the time to explain what glaucoma is and why, and the 3 different possibilities' of treatment. It was an incredible experience. We know we are in knolegeable hands.The staff is just as nice and warm as he is. THANK YOU THANK YOU!

I am very pleased with the care of Dr. Urban. He is very caring and compassionate doctor. I was treated like a human being in need not just like a number on the schedule..... The office staff is very nice and helpful. I highly recommend Dr. Urban.

Reason for 3/5 stars is for time management. We waited for over an hour (close to an hour and a half) before we were seen. Considering that our issue was urgent and we still waited well over an hour to be seen is a little unsettling and frustrating. My poor husband fell asleep in the lobby with eye pain that they were made aware of over the phone. Not even one receptionist apologized for our wait or updated us on how much longer it would be. Not too pleased so far with this facility. They need to work on time management skills or hire some more help.

I would highly recommend Dr. Urban's office and team. I had a sore, infected eye and couldn't get an appointment at other Ophthalmology offices. They took me right in, the same day, did a full exam and took care of the infected eye. His staff was awesome and helpful. And Dr.Urban is very professional and highly qualified. Thank you Dr.Urban and staff.