Retina Center

Every encounter with the office and doctor has been very positive. Dr. Mames has a great bedside manner, and explains in a way that a non-medical person can understand. The staff is efficient, friendly and the office ran on time! I wouldn't hesitate to recommend them.

I do not take this review lightly and I will not go into all of the details that made this the worst medical experience that I have ever encountered; however, the way I was treated by Dr. Mame's was unacceptable and borders on unethical and was unprofessional. I am now waiting for my records to be transferred to another eye center. After being diagnosed with CRVO I was told to take a baby aspirin each day and to come back in two weeks to start injections. My vision is starting to decrease. On a positive note his office staff and nurse were friendly and supportive of what I went through. The office staff reported my experience to the office manager who called me the day after my appointment to find out I why I left so upset. After I gave her all of the details she apologized and agreed this was not acceptable.

On June 22nd Thursday 2023 we started out to keep our appointment for the retina center at 11:30. Although her husband and caretaker watched weather on the television we were unaware that there were traffic detours due to flooding. As a result she arrived 12 minutes late. The caretaker informed Dr.Meers staff of the situation. We were told doctor Meer's only allows 7 minutes per patient. As a result this dispassionate doctor refused to treat a 91 year old patient on hospice who is unable to walk because she was 12 minutes late. Now she is unable to go back. I wouldn't recommend the retina center.

I was treated for a torn retina at the Retina Center in Ocala, Fl. Dr. Mames and his whole staff were outstanding. The moment I pulled up to his office and called to check in I was put at ease. They did everything they could to eliminate coming into contact with Covid. All of my paperwork and payments were completed in my vehicle. They even dilated my eyes in my vehicle. Once I went inside everything was handled with sanitation in mind. Dr. Mames is outstanding! He was professional and easy to talk to. He was able to successfully repair my retina with cryotherapy surgery on my first visit even though it was New Years Eve. His staff followed up with phone calls everyday for a week after surgery. I pray I have no more retina issues but am reassured to know that Dr. Mames and his wonderful staff are only a phone call away.

I have visited The Retina Center, with Dr. Robert N. Mames who is my primary treatment doctor, on several occasions. On each visit I have always been treated with the upmost respect as a patient by him and all of the staff at the Retina Center. My care and experience has been exceptional! I trust my treatment with The Retina Center, the staff are very professional and most of all caring. I would recommended The Retina Center services to anyone in need of retina treatment. My experience has been great!!

OK so they discharge me without me even knowing or getting a letter sent to me I was told on the same day as my appointment five minutes prior. Because I wasn't following doctors orders and missed my follow up appointment. Which I had to reschedule a couple of times because I was sick. I had an Pneumonia and I was quarantine for a while. There's a virus going on everywhere and I can't believe you got penalized for canceling your appointments and rescheduling. I was called four or five times to confirm my appointment even the same day as my appointment I was called to confirm. And nobody mentioned that they discharge me. It is hard to get out of work early because their last appointment is like at 3:15. They really don't care about you or nobody they just want your money.

Dr. Mames immediately struck me as being super intelligent! He explained everything to me in a way I could understand and there's no God complex whatsoever with him. He's like a friendly neighbor who just happens to be a brilliant retina specialist. The staff is efficient, friendly and easy to work with.

Had eye surgery in January 2022 by Dr Robert Mames. Couldn't be happier. In todays crazy world it seems that caring, professional Drs and staff are very rare. Everyone in the office is kind, caring and very, very professional. Highly recommend The Retina Center in Ocala, Fl. And Dr. Robert Mames. The staff...Cathy, Melia, Carlos, Brandon and Mark are wonderful & I'm grateful and very thankful for a stress free experience and for each and every one of them!