⭐Customer Reviews
4.8
★★★★☆
443 reviews on Google
I went in just to see what glasses I could get and have an idea of what could look good on me, never thought of just getting my glasses right away. Well that definitely change once Caroline helped me. She was so sweet and attentive to what I wanted. Helped me choose the right glasses for myself and was so honest about what looked good and what didn't. She wasn't just looking for me to spend a lot of money and not helping.
She was the best honestly! Made me feel so comfortable and helped me so much! From picking different frames and prices, to being completely honest about what I was getting. I will definitely go to her again if I need another pair of glasses!! The easiest purchase I've ever made!
First of all, Happy 2026 to all! Im thrilled to say I visited the Lens Crafters in Pembroke Pines store #0884. When i tell you it was the most incredible experience!!! I made it a priority to leave a review once I got home. About the store: clean, accessible, fully stocked, visibility as far as categorize products was very user friendly, and fresh aroma as soon as you step in. Customer service: you couldn't ask for better! Literally the ladies (Caroline & Jessica) was so inviting and accommodating. It was genuine goodness! I was greeted and I told Caroline exactly the purpose for my visit: ray ban AI prescriptive glasses. I was literally in and out store in and out in 45 minutes. Caroline took an assessment, got my insurance(under 6 min), size me up, made great suggestion, made adjustment, went over signing, billing(jessica help with billing), finalized me and I pick up my glasses 7 to 10 days done! We laughed, shared life changing stories, and I promise you Ill be back!!!! U rock
Jessica helped me and she was great! Super friendly, helpful, and informative! Her great customer service started the day prior with just a phone call. I called in with a few questions and she was really helpful so I decided to go in today and I ended up with her. The service was fast! The store was clean. Everyone greeted you upon entering. Just overall great experience! I would definitely recommend!
Great experience at your Pembroke Pubes Plaza location. The 2 employees you have working there provided great customer service. You are lucky to have them there. I was shopping at the Pembroke Pines Plaza shopping on a Sunday when my glasses broke. I spotted the LensCrafters and was hoping they could help since I needed them to drive. The employees in the store couldn't have been more helpful. They provided a quick repair and good as new. They were a lifesaver. I also observed them helping another customer and provided them the same level of customer service. Over the top very helpful. This will be the first place I go the next time I need glasses or other service. Thanks again.
I'm very grateful for bthe service I received. The moment that I walked in the door, I was greeted warmly. Amberly (potential misspelling) and Jessica were rockstar associates. There was a third associate whose name I have forgotten, but I want to acknowledge her, too, for greeting me kindly upon arrival and stating my intake process. From my preliminary checkup to shopping for new eyeglass frames, I was treated with great respect. In fact, I can truly say that they made my experience very fun and enjoyable.
Initially, I visited because my prior eye doctor is no longer in my medical plan's network. So, I found Dr. Sobriel (potential misspelling) at your company. She was phenomenal. The moment that I walked into her exam room, she greeted me professionally and explained the checkup procedure. I was so impressed with her that I told her that I'm switching permanently to her due to the amazing experience that I was having at her LensCrafters' location.
In closing, LensCrafters has found a new customer in me.
LensCrafters was great, the staff were very friendly and accommodating. They did a great job at making the experience feel like a breeze. It was quick and efficient. Dr Floreal is exceptional, and Jessica was very helpful and kind and did great work to help make my purchase as affordable as can be. Everyone at this location is friendly and very good. I look forward to returning in the future for exams and glasses.
All the employees at this LensCrafters are so so nice. Jessica was awesome with my order, Amberly was great at her customer service And the other lady was nice as well! The doctor was amazing also! Just a great place to be.
I'm returning LensCrafters customer. First time at this office. Everything was super.
Special thanks to Jessica who helped and explained everything thoroughly.
Very happy with the experience and looking forward to picking up my new glasses in under 15 days !!!
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[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 9910 Pines Blvd, Pembroke Pines, FL 33024, United States, Pembroke Pines, Florida 33024.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 954-430-3810 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 9 am-6 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Pembroke Pines accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Pembroke Pines, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Pembroke Pines, call +1 954-430-3810 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Pembroke Pines?
Choosing a verified eye clinic like LensCrafters in Pembroke Pines ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.