Eye Site of Tampa Bay

My five stars go to Dr. Knauf and his professional staff after visiting this particular MD for the first time today. Dr. Knauf used a painless, quick laser procedure to remove a cloudy film from behind a lens implant. I am already seeing clearly for the first time in quite a while. I might add that there was no wait...visit took place at scheduled time. Thank you Dr. Knauf

All the staff are extremely helpful and kind. They are on time, efficient and brilliant in their knowledge. Can't recommend them enough and so glad to have them in the community.

I was very disappointed in the service today. They made me purchasing my contacts from them very difficult. They required another exam just to change the contact brand to one that was more affordable then what they had written. I was only seeing a few months back so my prescription was good . The lady at the optical center also had bad customer service, she was very smug and refused to just ask the doctor if they could change the brand without me having to be seen. It's like they don't want you to buy the contacts from them. I would love to talk to a manager. If she is the manager then this place is not going in a good direction.

I have been a patient of Dr. Lusk for years. At first I was happy with the services she provided but the last couple of times I've been in to see her she was short, did not really take time to listen to my concerns and spent very little time with me when she finally came in to see me (I had been waiting for almost an hour). Very disappointed in the service and office staff more concerned about insurance being updated in their files. The whole experience left a very bad taste and I will not return to this office! Do not recommend Eye Site of Tampa Bay, service and quality have been very disappointing!!

Kudos to Dr. Lusk, Teresa, Justin and the entire staff ay Eye Site of Tampa Bay. I have seen many medical professionals in the last 3-4 years. Primary Care, Nurse Practitioner, Surgeons, Orthopod, Cardiologist, Oncologist, Neurologist, Urologist and some ologist I can't even pronounce or spell. I place this practice at the top of my satisfaction list. I have never had such a detailed exam and thorough explanation of what's going on and a path to fix it as Dr. Lusk and her staff provided. I was there almost 2.5 hours and the examination and consultation was non stop. Unlike most provider visits where you spent 90+% of your time either waiting in the lobby or the exam room, from the moment I was taken back the exam process began and never stopped until it was over. I did have to wait one minute before being taken from the lobby after signing in. Thanks again to you guys for providing such a pleasant experience.

I had the pleasure to spend some time at the trinity location. Amanda S, Alana, Jen, Mia were very helpful, kind, curtious, knowledgeable and friendly. I look forward to my return visit. Thank you so much for your hospitality.

Just got off the phone with the clerk and I am so upset. I am a young adult who is getting the hang of how insurance and doctors visits work. I wanted to schedule an appointment as a new patient and the clerk asked who my vision insurance is. I told her united and she curtly told me that's not vision insurance. But somehow I found this place in the vision providers section of my insurance website. I called my mom and the insurance company and I literally have vision. She didn't bother to double check or ask someone else if my insurance covered vision. Didn't ask for a member number or nothing she just immediately said "united isn't vision". Please keep in mind before coming here, that I haven't even set foot in this place yet. My very first phone call was a negative experience, so I wouldn't expect the visit to be any better. So rude bro

I went to have my left eye checked out. Was seeing a dark spot. I thought it was a floater, but wanted to have it checked. My appointment was at 2:00. Got there around 1:30. The waiting room was full. Didn't get called back until after 2:30. The tech was good. He did multiple tests. Then I had to sit in another waiting room because they didn't have enough rooms available for the number of people waiting to see the doctor. Apparently they overbooked and only had one doctor working. When I finally saw the doctor, I asked her if I had a floater. She responded by asking me what do you think. I'm sorry. I'm not a doctor. I am here because you are the eye specialist. She was also in a rush to get me in and out. One other thing. The techs were just hanging around gabbing with each other. One couldn't wait to leave. All she did was complain the entire time I was there. I was there for over 2 hours. Will not go back.