Eye Specialists of Mid Florida, P.A.

Today is the first time my husband and I been to the eye specialists of mid Florida, I love the ambiance and from the moment we checked in the young lady was very polite! The other young lady who was checking my eyes and she listened to what I had to say about my eyes and my health issues. Dr Peardon too I met him for the first time! So very humble and very polite. I appreciate him for breaking it down to me about my eyes. I would recommend anyone to come here for vision checks glasses etc!! The young man Manuel was also very polite and did everything to help me get the most affordable plan for my glasses regarding my prescription! I would definitely go here for my eye care etc. everyone that I mentioned here in this review really showed that they truly care and compassion!!

Dr. Damon Welch performed my cataract surgery and did an exceptional job. From start to finish, he was completely professional, knowledgeable, and reassuring. He took the time to explain the procedure and made me feel comfortable throughout the entire process. The surgery went smoothly and the results have been outstanding. I'm very grateful for his skill and care and would highly recommend him to anyone needing cataract surgery.

Y'all need to listen when I say that Eye Specialist of Mid Florida in Winter Haven is a business that has the right stuff. The staff are very attentive. There is never a time where you don't know where to go. Staff physically walks with you to hand you off to the next phase of treatment. Never do you see people wandering around unsure of where to go. Every staff member has a smile and are eager to answer questions. My husband had cataract surgery. Recovery was easy because they explained after care instructions very well. Plain and simple, this is a well oiled machine. It is a great choice for all your vision needs.

I've been coming to Eye Specialist of Mid Florida for years and the staff is always great! They patient, friendly and very helpful. Today we had Jose and he was awesome! So friendly and always smiling. My daughter came in with me and she loved him and made the both of us feel comfortable. He has the best personality and the best customer service skills. 5 service!!

Great experience at Eye Specialist Winter Haven for my annual eye exam. A special shout-out for Erica, the tech who did all of the preliminary eye tests. She had good attention to detail and a great bedside manner, communicating everything very well.

The company in general doesnt answer the phone or return calls. Ever. If you do manage to get an appointment, they wont contact you about your prescription. Ever. Theyre about as friendly in person, too, especially as a new patient. Go anywhere else. Heck. Check your own eyes. In a bathroom mirror. At a truck stop. Its about as effective. Wont go here ever again amd probably going to tell my bank the charge was fraud.

Update 01/09: I've dropped my review from 5 stars to 1 star due to the blatant unprofessionalism from their "Director," Jessica. She finally called me back, but only five minutes after closing, leaving a generic, unhelpful message--clearly aware that I'd have to wait until Tuesday for any response. I still have no idea why I've been treated this way; all I did was provide evidence that I was overcharged and ask for a simple refund. It's shocking to learn that Jessica holds the highest position here, considering how unprofessional she has been throughout this process. I am now asking for a call from the CEO. I hope management will review her calls and see for themselves how this "Director" speaks to patients. Update(01/08): I've lowered my review from 5 stars to 2 due to ongoing billing issues following my most recent visit. The billing experience has been extremely frustrating. I was OVERCHARGED $544, and every representative I've spoken with has made it seem as though the error is my responsibility rather than theirs. Because of this experience, I will not be providing my card information over the phone again. I also spoke with the manager, Jessica, who was rude and dismissive. Her tone and attitude were not what I would expect from a manager trained to handle escalated situations. I sincerely hope these calls are recorded, as her behavior did not reflect appropriate customer service. I have included a photo showing that I was charged three times, not twice as they are claiming. Jose was my tech today for my eye exam and he was amazing. He was kind, professional, educated and efficient! From the start of my appointment he made me feel very comfortable and walked me through every step of the appointment. You can tell he truly loves what he does and has a passion for his field. Eye specialist of Mid Florida is lucky to have him!

I had an exceptional experience with my technician, Jose. He demonstrated exceptional patience and knowledge. He provided comprehensive care and offered valuable advice for my future health needs. I highly recommend his services and intend to return for future consultations.