Eye Envy Optical and Sunglasses

Just got new glasses from Eye Envy Optical! The staff was very friendly and did a wonderful job helping me make a selection since I tend to be a little uncomfortable with things like that. Great store for anyone needing new seeing glasses or a new pair of shades.

Amazing experience. I couldn't recommend Eye Envy more. From the exam to getting my new glasses I felt taken care of. My Eye Dr took her time with me to make sure I would see better. The Optical Technician made the dreaded picking out new glasses easy and was great at explaining what my insurance covered. I've been wearing glasses for 55 years. I have to say this was the best eye appointment I've ever had.

I had a great experience with this location. I had an issue with the first prescription glasses I received but the associates were extremely helpful and courteous and got me another pair of glasses promptly. I couldn't have asked for a better experience! Thank you for all your help!

Why would you choose to close your location on weekends and at 5 p.m.? Those are peak times when people are most able to access your business and services. For many, especially those who work Monday through Friday until 5 p.m., your current schedule makes it nearly impossible to visit. Extending hours into the evening and opening on weekends would better align with customer needs and create more accessibility.

Friendly, helpful, not rushed. I've always had a good experience here.

Military families beware. Dual insured, this location and their billing fraudulently balanced billed, claimed they verified benefits, initially failed to submit services on claim until customer had to demand they file claim for services rendered. They charged at time of services claiming refraction was not covered and there was a copay which if insurance was actually verified, both were false. Insurance returned the copay and by the time the resubmit claim process, multiple calls and they sent a bill, despite them owing a refund. That wasn't until a fraud complaint with insurance was filed. Review on the glasses themselves. Initially I thought they needed some time to adjust because it appeared that one lense had multiple prescriptions areas(progressive lenses). They were taken to 2 reputable eye glass facilities to have them checked. We'll, it was confirmed that the concern was that these glasses would make my sight worse if continued to be worn. They "sell" you on their "via elite II" progressive lenses saying more surface area covered with prescription. Well, that is because it is the top of 4 levels and of course is above what insurance will cover. No worries, right? No, both lenses have been confirmed to have what is similar to a "contact" lense prescription area which is disturbing to say the lease. Over 30 years of eyeglasses and none to have had this type of issue. Call to them, to return, no matter a refund or not, they claimed they checked glasses prior to passing on to customer. There is no way possible. Then suggested another exam by doctor to get prescription corrected if any issues. That was also not the issue and if they frauded customer at initial appointment, why would I have them remake the lenses? They were already no pleased with the questioningof the insurance issues. The over 400 dollars(not to include what insurances paid) is wasted. I wasted time here but you should not have to. How many other military families are they deceptively billing?

Great experience with Tabitha and Jessica! Went above and beyond to perform miracles!

The staff here at all levels ranks well above average! I had a particularly challenging issue for the past year that was resolved, mainly by clear and thorough communication. Very knowledgeable people who are dedicated to understanding and offering clear alternatives. Even though they do not accept my insurance, I will not be going anywhere else for eye care. Thanks!