Mobley Eye Care

Absolutely a phenomenal place! The staff was very polite and went above and beyond with customer service, even when I came in on short notice. The Dr was also awesome! Even when I was picking out new glasses the staff again, went above and beyond in helping me select a pair that fit my facial features. 10/10 would recommend going there! In fact, I will be coming for every eye exam I need in the future.

I recently visited Mobley, I have taken both of my daughters to this location numerous times over the years for exams as well as prescriptions. Today was the first time I experienced any type of incident. However!! Angel the manager was amazing! Absolutely incredible customer service. She was extremely helpful in resolving my issue immediately. She not only was helpful but she went above and beyond to show care and comfort to my daughter as she was nervous about her first time attempting to input contact lenses. Thank you Angel!!! We will definitely return I appreciate your help today more than you know!

Visit Mobley Eye care. I must say I was reluctant about the Visit but when entering the building the staff was very friendly. Everyone greeted you with warm smiles. Jackie was very nice when she did my daughter's testing. Oh my Dr Stewart was phenomenal she explained to me everything she was doing. I really appreciate it. At the end of the Visit Angela Heard just put the icing on the cake. She was phenomenal with her professional. She was very informative and very nice. Thesstaff at Mobley Eye

When I walked into the facility the front staff greeted me right away.The office is very clean. The glasses were ready for pick up. I was very happy with the customer service my kids and I received from staff members, the Dr., especially Karen. She made sure we were taken care, from picking out glasses for the kids to giving me all the necessary information before leaving the office. I would recommend this facility to family and friends.

I visited the office after finding them online. I got there about 30 minutes prior to closing and picked out a frame. After sitting down with Angela I told her I would call on Friday, after I spoke with my prior optician of 20 years, in Michigan to see exactly what features I have always had. I explained that I wanted a "slight" tint. After 2 weeks I go to get my glasses and the were as dark as sunglasses. I confirmed with her again, that I said slight. Never did she give a sample of the tints...although she stated she did. I went again to pick the glasses up and they're still dark. I called her and expressed that I was dissatisfied and that I didn't want them that dark. After going back and forth she acknowledged I would bring them back to be corrected as I requested. Five minutes later she calls and says the office manager said I would have to pay an additional $35 to have them made as I requested in the beginning. If your policy states that's you are "dedicated to providing high-quality optometry services in a comfortable environment", how am I paying additional to have my glasses as I requested in the first place? Angela knew she never showed me the samples and furthermore knew I said slight. Instead of letting me see the tints she'd rather tell bold face lies.

I had a great experience. Lacy was extremely caring and professional. She ensured that I understood every step of the process. The front desk was professional and they ensured that everything was handled discreetly. The OD was lovely and sweet. She took the necessary time to ensure that I knew all the pertinent information as it relates to my vision and well-being.

My children and I were new patients...I went the day before my children to get my eyes checked.The staff were friendly...it felt like I knew them for years. There was one receptionist with blonde hair who had an attitude the day I went alone.Other than her nasty attitude...everyone else kind demeanor made up for it. I took my children the next day to their appointments...The staff seemed genuinely happy to see me(us). My daughter can't stop talking about how she likes the Optometrist.She indicated that she was the nicest doctor she had ever met. Keep up the good work ladies!!!

I had a great experience. I arrived a few minutes early for my appointment and didn't have to wait. Dr. Lohman is extremely nice. Tonya that handles the contacts and eyeglasses is great with customer service. I had to go back for a second trial pair of contacts because the first pair were drying out my eyes. There was no problem.