Woolfson Eye Institute - Douglasville

Overall the experience was good. The staff was very friendly and Dr. Jennings was great. I had YAG surgery on both of my eyes. The procedure was quick and painless both times. The only thing I wish was that they were a little more transparent about the pricing. I called a few times before my surgery to find out the price of the procedure. All they would tell me was that my insurance would cover it. Insurance never covers everything 100%. A few months later I got a bill for $300 for one eye and then another $300 bill for the other eye. At least if they told me the cost of the procedure I could have known what to expect but no one wanted to tell me.

What a pleasant experience. I have had to visit this group fairly often in the past year. Shout out to the friendly front desk staff, Dr. Sioufi, Dr. Usataia and Dr. Jennings. These folks know how to make you feel important and well cared for.

I have never, in 73 years, had a doctor who truly cared about my care as strongly as Dr. Alina Usataia. She went above and beyond to be sure I was informed, comfortable, and prepared. Thank you to this wonderful practice and for having the wisdom to hire this amazing doctor!

As soon as you walk into the front office, there is a Zen like feeling. The staff is welcoming and highly efficient. The waiting area is inviting and clean but you aren't likely to spend much time there as you will be called back at or before your scheduled appointment time. The physician staff is thorough , caring and informative. highly recommend!

I've had a wonderful experience here at the Douglasville campus. I had my initial LASIK consultation here and my post op follow-ups. Everyone is very helpful and friendly. Dr. Alina is always a pleasure to work with and is a wealth of knowledge. Highly recommend!

Jenna Yoder was very rude to me. She told me I was not welcome at the Woolfson Eye Institute because she didnt like what I said about her poor service she provided. She was rough with my right eye and got upset that I blinked and she was supposed to be checking my left eye to see if I had glaucoma. She lies and makes up things you never said and then dismisses you and kept a very stoic countenance. She was not friendly to me and no Dr should tell you that you dont feel pain when you are telling them they are being rough and that you dont feel it. Since I do not feel she gave the best service and then after dismissing me she wanted to come up front and interrupt my coversation about my experience with the lady checking me out, I will have to get another opinion because a so called Dr. who gets in her feelings and can not remain professional is not someone who's opinion I can trust. She is uncouth she told me in front of the front office that I am not welcome there because I told her she can go back to the back since she didnt have anything to say to me in the room. She is on a power trip and had no reason to tell me I was no welcome. She lied on me and said I refused service but that was not the truth and I had a witness on the phone with me. Some people should not be Dr's because empathy and compassion are needed and she did not care that I told her I have sensitive eyes and that the contact she put in my right eye scratched. She never put it in my left eye and that was the eye in question. So as a Dr. who is impatient, rude, and on a power trip with no sympathy, I have to get a second opinion and she did not deserve to be paid since she didnt fully finish what she was supposed to do. She needs training on listening and she needs to remain professional. She is not respectful nor did she treat me with respect or like she cared. I was simply a number to her and she needs to do better.

I am so impressed with Paven Korotana, OD and the staff at Woolfson Eye Institute. Their kindness from walking in to checking out did not go unseen. Paven was very thorough and made sure to explain everything to me in layman's terms. With no insurance but even my out of pocket with my eyes being dilated was reasonable. I would recommend this office.

Service is amazing. Sharon at the front desk was so knowledgeable and helpful. I recently had my Diabetic exam my tech was Crystal and she was very nice, caring, and supportive. Dr.Alina was very nice and made sure to take her time during the process. She explained in detail everything. And last but not least Angie the Lead tech made sure all my information was updated correctly and made sure that I understood How important it was to give medical history Thanks Team sincerely yours truly Shakish