Hayden Vision Source

I took my 97 year old mother to Dr. Bruneel for an eye exam. He was phenomenal with my mother. If she didn't understand his instructions he reworded the instruction until she understood. He was thorough, professional and spent a lot of time explaining and examining her eyes. I go to Dr. Bruneel and love him and his kindness and thoroughness! All the staff was great as well.

Best optometry group i've had the pleasure to visit. Dr. Breneel is very therough. The staff is outstanding and very helpful and friendly. I give the staff and doctors a solid 15 out of 10.. thank you all at hayden eye center..

The girls at the counter on entry and overall service is excellent. There was no waiting time. Dr. Bruneel is great, he took his time with me, explained everything very well. The only downfall was I saw better if I had glasses, and got a really nice lady there, and assumed I wanted to order from their optometry department. The glasses were over my budget. I would rather have gotten a prescription and could order from wherever I wanted to within my budget. I'll try to get the prescription and go elsewhere to order. Thank you

My husband and I always go in for our appointments together. Everybody there is so friendly and the service is awesome. It is a very comfortable office whether you're looking at glasses or waiting in the reception area. Great staff!

Great office! Very nice people at the front desk, Dr. Harding was thorough and wonderful to speak with. Great selection of glasses. I highly recommend.

During my scheduled appointment the professional expertise of Dr Bruneel and staff was perfect from start to finish. I was welcomed, understandably guided through necessary analytical steps of my vision and eye physical examination, and received a complete summary of the results. Dr Bruneel thoroughly walked me through the process of what was done and why. I couldn't be more satisfied with my visit. My wife and I have utlized Hayden Vision Source for 15 years and never been disappointed in them meeting our vision health needs. We both highly recommend Hayden Vision Source.

I've been a patient at Hayden Vision Source for around 20 years. I've seen several different doctors over that span of time, and they've all been great. Yesterday I saw Dr Stommes. I really liked that he made sure that I knew what he was doing & thinking at all times. And, the office is always immaculate, and all staff members are always welcoming & thorough with their tasks. They have a good variety of frames to choose from. You just can't go wrong at this office. They're great!!

The optometrists and opticians at Hayden Vision have always been competent, kind, and well deserved of patient loyalty. The practice itself is easy to find and well appointed with a cute selection of glasses of which I bought two pairs. Their lens cleaning solution is buy one and refill- for how long not sure. I had an excellent exam where my rx was used for surgical loupes and it's worked out so well. I love that they aren't pushy and tailored my vision preferences carefully. I do have some useful feedback if they're open to it. What was really so nice is they have a good list for on call and if an opening pops up they really try to accommodate you and this they did for me and I thought their follow up on that was excellent. The front desk is usually quiet, polite and professional although the last time I was there the check in counter failed to give me my requested printed rx, forgot to return my insurance card, AND didn't give me my lens cleaning solution that I'd already purchased. I felt like I was doing her job for her, but I also think training can help with that. The technician that checked me in before the Dr had scratches and cuts all over her wrists and forearms which I assumed was from a cat or puppy but it looked unsightly and unhygienic and my husband had mentioned it also during his exam and her long (beautiful) hair wasn't tied back neatly. I think healthcare professionals should follow some kind of protocol where long loose hair should be neatly pulled away from the face. If you're at the front all day or doing admin it's different of course. Overall these are small details which they could strive to really wow their customers in the future as Hayden has grown into a discerning and high end town (sadly for many) but I would not hesitate to recommend them to others or return.