Chicago Eye Center

Love this place. Dr. Cabelo is truly top-notch. The care is affordable, the staff is attentive and professional, and everyone is treated with respect. This center is a vital part of Chicago, the western suburbs, the entire community. They offer high-quality frames with an excellent selection, they accept insurance, and I received my glasses quickly. The difference they've made for me has been tremendous. Most importantly, the team really listens to your needs and makes sure you're taken care of every step of the way. Highly, highly recommend this center for anyone looking for outstanding eye care and community-focused service. I am very impressed with this firm.

I and my children have been going to this doctor for over a decade. They are extremely professional, friendly, and helpful. The doctor always asks about my kids when I go in. I will not go anywhere else. I definitely recommend!

Previously I was my favorite , but I had several problems with my glasses and honestly I do not plan to return , first they broke my Amazon when changing the crystals, then they gave them to me an Amazon of them that is not to my liking, besides that the glass was damaged still using them until they changed them , I took them to change them and it is more than a month and their answer is the crystals were broken again what kind of material they are using apart from paying so much money. They come up with these things very annoying ..not recommended this place

Called to make my yearly appointment. Left voicemail, no return call. When I called back they left me on hold for 9 minutes. VERY DISRESPECTFUL. I like the eye doctor because he grew up with my brother. His staff needs to be FIRED. I called back after the 9 minutes on hold and NO ONE answered the phone. If the staff was getting paid by the Customers they'd be in Poverty.

Dr Cabela is caring and knowledgeable and takes time to discuss eye care in ways that are easy and informative and compassionate . He's very patient and the staff is friendly. There's lots of options also for eyeglasses for all styles and prices

I waited a whole week for a simple school form! 09/13/24 I went in the office to ask for a school form for my child. I was told the doctor was very busy and that he/she would give me a call back to pick up the form that same day. Never got a call back. I called back that same day at 3 pm, left a voicemail asking if I could pick the school form up. Again. No callback. Called the following Monday 09/16/24 and no one answered. I called again, someone finally answer the phone. I explained I had called a couple times to pick the form up and was told by a gentleman that they were very busy and that's why I hadn't received a response. He took my number down for a callback and once again no call back. Waited a day to see if they would reach out and no call. So I decided to call yesterday 09/19/24 and asked to speak to a manager for having to wait so long for a school form and a call back. He again took my number down. No call back. I decided to go in today 09/20/24. I explained to the incredibly rude and disrespectful woman that I needed to talk to a manager or supervisor about the long wait for a call back and school form. She began to say she did call back. I showed her my call log that there was no call or voicemail from her end. She began to say I could have deleted it. Which took me by surprise further upsetting me. I began to tell her to show me the number she called. She refused to show me and asked me if I wanted her to go through the garage to check for the number that was called. I told her "yes, show me the number you supposedly called." She then asked me if she should retrieve the call logs from the office to show she had called! Now fully upset I began to tell her she knew she was wrong and that's why she didn't want to show me what number she had "called". She got up from behind the desk and told me I had to leave. I repeated several times she asked a question and I answered, SHOW ME THE NUMBER YOU SUPPOSEDLY CALLED. She stood there knowing she did not call me at any point in time. As I was walking out she called me the B word! She couldn't say it to my face when I stood directly in front of her but wanted to say it as I was leaving?! This is the kind of business they run? No call backs? Berating their customers? My son will never step foot in that establishment again. And that awful woman needs to be fired! The whole staff needs to be removed and replaced. Horrible services, nasty people who think it's ok to call others out of their name. If I could give double 0 stars I definitely would. Do NOT even think of coming here. You'll regret it.

The front desk is great and the optometrist is wonderful. He's attentive with the kids and even yourself. We've been going to him for years and now my adult children continue to go to him. Thank you!

Best eye doctor we have ever been to! Dr. Cabela was amazing with my 2 kids and my wife. and his staff seem very professional even when dealing with a difficult guy. Love it and will keep coming back from now on. Thank you for the great service.