Dempster Eye Center of Morton Grove

I have been going to this office for years, and I truly couldn't ask for a better eye doctor. Dr. Ma takes her time during every exam, never makes me feel rushed, and always explains everything clearly. She is incredibly caring, knowledgeable, and professional. I completely trust her with my eye health and would never consider switching to another doctor. Her staff is just as wonderful friendly, welcoming, and always helpful. Every visit is a positive experience. I highly recommend this practice to anyone looking for exceptional eye care. Janine Yalda

Dr. Sun Ae Ma is quite experienced and very professional and knowledgeable. We have been seeing her last 30-35 years almost. We have our eye test almost every year with her . She has perfection in testing eyes in detail. We were very happy with her proscriptions and quality of care. We were very fortunate to have her as eye doctor. She is a contributor to our community.

Dr Ma and her team provide exceptional care and service. Dr Ma has continuously provides a level of care that exceeds expectations. From your first step in the office to assisting with glasses or contacts, her team listens attentively and provides top quality care.

All staff members provide highly professional service. Also, Dr. Ma is professional and quickly understand what patients need and addresses their concern effectively.

I've been a loyal customer of Dempster Eye Care for six years now, and I can confidently say it's the best place for eye exams and glasses in the Chicago area. The entire staff is incredibly kind and attentive, always striving to meet the customer's needs. Whenever there's an issue, they take the time to explain why and help you feel comfortable until it's fully resolved. The clinic itself is clean, welcoming, and a place where you can trust your eyes will be well cared for.

We went to this eye clinic after a year and the staff there were as amazing as they were last year. Dr ma is also very professional and runs a clean facility.

Hi I am very disappointed with my first visit to this dempster eye center in morton grove. The disappoint is not with the doctor but the stuff who manage the insurance before making the appointment I called and told them about my insurance and the lady she said she checked my insurance and told that I can have my eye exam and my contact lens exam on same day without any co pay. So I said ok if you check everything and I am good to go for both exam eye and contact lens without any co pay then set up the appointment. So I went to my appointment and have doctor check my eye and then the lady who manage the insurance she came and told that I have to $60 for the contact lens exam if I didn't buy contact lens from them. She told me that my insurance will pay for glasses or contact lens so if I buy contact lens then I have to pay $40 if I don't buy lens then I have to pay for contact lens exam which is $60 she said. So now she is saying that my insurance will only pay for glasses or contact lens or i have to choose which one to buy. I am like what she is saying now. So basically if I buy contact lens then I can't buy eye glasses accordingly to the lady. (I am sorry I don't know her name). So I felt like this is my first visit and they already ripping me off. Either she didn't look properly to my insurance details or this is there way of making money.

Went in for an eye and contact lens exam June 21st and ordered contacts from them on the same day. Told me could take about a week or maybe more depending if they are back ordered. That was fine, I called back on July 2nd to see what's going on and at first, they told me that they weren't ordered and then they said they had been ordered. Said they'd call the manufacturer to see what's was going on and would call me back.. I called another week later because I haven't heard from them and the gentleman tells me they were ordered on July 2nd even though I paid for everything on June 21st. He tells me it should be another week or so. Still hadn't heard from them so I called last week to see what's was going on. I'm not sure who I spoke to but she was amazing. She helped me out and told me they were backordered and that they might not come in on time before my trip on July 30th but she went and took the time to find me a trial pair to have before my trip but thankfully my contacts came in. This is now the second time they've forgotten to order my contacts when I decided to order from them because it happened to me last year too. Whoever she was, she was amazing and I am so grateful for her because she's the only one who went above and beyond to make sure I had what I needed.