Zeiss Vision Center

It is very rare that I would give this kind of review. I simply walked in asking if they could adjust my glasses. Which were purchased from a different Zeiss location in Moscow. The employee promptly took them in the back and adjusted then to make them more comfortable to wear. He they proceeded to clean the lens. He then walked me over to the cahsier and asked for a payment for a "repair" I was in shock. He literally only adjusted the frame and handed them back to me. And he asked me to pay for this most simple of fixes. I am still thinking about the staff members' words a day later and how he expected me to pay some kind of fee for a service any opticians would do out of goodwill anywhere else in the world.

Ya ostalsya dovolen poseshcheniem optiki ZEISS Vision Center. Obsluzhivanie bylo professionalnym i vnimatelnym, diagnostika proshla bystro i tochno. Assortiment ochkov i linz vpechatlil. V celom, horoshee mesto dlya vybora novyh ochkov. Rekomenduyu!

Zashel v etu optiku po rekomendacii druga. Videl takie salony v Myunhene, ne dumal, chto est u nas. Ponravilos: - raspolozhenie (Evropeyskiy) - rabota konsultanta (Aleksandr ili Aleksey ne zapomnil) Nenavyazchivo, ponyatno rasskazal i pokazal, chto est v nalichii, primeril neskolko oprav. - diagnostika. specialno ehat v optiku bylo len. Priehali s zhenoy za pokupkami i, raz uzh po puti, sdelal i proverku glaz. Udobno. Ne ponravilos: - ponimayu, chto horoshaya veshch ne mozhet stoit nedorogo, no kakie-to akcii, specpredlozheniya hotelos by poymat hotya by inogda. Na moment moego vizita akciy ne bylo ni odnoy, no personal predlozhil podarok k pokupke (sredstva uhoda). Podvodya itog: ya skoree rad, chto optiki takogo urovnya nachinayut poyavlyatsya i u nas. Poskolku chasto byvayu v Evropeyskom, budu zahodit, esli uvizhu interesnye predlozheniya. V celom neploho, mogu rekomendovat.

Davno ne stalkivalas s tem, chto zahodish v magazin i za toboy sleduet prodavec, kotoryy vypolnyaet funkciyu nadziratelya, stoit chetko za spinoy i pri etom ne predlagaet i ne zadayot ni edinogo voprosa o tvoih potrebnostyah. Zhelaniya poseshchat magazin bolshe net .

Horoshiy vybor. Spasibo konsultantam, pomogli podobrat ochki, hotya schitayu, chto mne malo chto idet. Novye ochki velikolepny!

Zakazyval ochki v ZEISS Vision Center (TC <>, Moskva). Obratilsya s ozhidaniem poluchit izdelie premialnogo urovnya s tochnoy rabotoy po astigmaticheskim linzam i sootvetstvuyushchim kontrolem kachestva, uchityvaya reputaciyu brenda i stoimost uslug. V processe polucheniya ochkov sotrudnik demonstrativno pohvalil kachestvo raboty mastera, sozdavaya vpechatlenie uverennosti v rezultate. S uchyotom silnogo astigmatizma ya ne mogu mgnovenno ocenit korrektnost izgotovleniya -- trebuetsya vremya na adaptaciyu i vnimatelnyy osmotr. V rezultate chast problem obektivno ne mogla byt vyyavlena srazu i stala ochevidna uzhe v processe ispolzovaniya. Pri etom vozmozhno, chto sotrudnik dobrosovestno polagalsya na rabotu mastera i ne udelil dostatochnogo vnimaniya finalnoy proverke kachestva. Opravu (Etnia Barcelona) ya prinosil svoyu, zaranee soglasovav eto s salonom. V pervye dni poyavilos oshchushchenie nestabilnoy posadki, kotoroe ya snachala spisal na adaptaciyu. Odnako spustya primerno dve nedeli pri lyogkom nazhatii na obodok stalo ochevidno, chto odna iz linz ne zafiksirovana dolzhnym obrazom i svobodno dvigaetsya vnutri opravy, togda kak vtoraya ustanovlena normalno. Eto uzhe pryamoy defekt sborki. Otdelno otmechu: ispolzuetsya standartnyy shag dioptriy 0.25, takoy zhe, kak v samyh byudzhetnyh optikah. Takzhe linza vystupaet za kray opravy -- eto sushchestvennyy nedostatok, kotoryy vliyaet kak na vneshniy vid, tak i na obshchee vpechatlenie ot kachestva ispolneniya izdeliya dannogo urovnya. Pri obrashchenii v optiku premialnogo urovnya ozhidaesh ne tolko ispolnenie, no i professionalnuyu rekomendaciyu po podboru opravy i linz s uchyotom vozmozhnyh posledstviy vybora. V moyom sluchae, esli by zaranee bylo ukazano na takie riski, ya by vybral druguyu opravu ili drugie parametry linz, odnako v itoge byl zayavlen ozhidaemyy idealnyy rezultat posadki, kotoryy fakticheski ne byl dostignut. Antizapotevayushchee pokrytie v moyom sluchae ne proyavlyaet zayavlennyh svoystv: pri vhode v tyoploe pomeshchenie dazhe v normalnuyu vesennyuyu pogodu linzy polnostyu zapotevayut na neskolko minut. Gidrofobnyy i oleofobnyy effekt takzhe okazalsya slabee, chem u bolee byudzhetnyh linz -- poverhnost bystree zagryaznyaetsya i slozhnee ochishchaetsya. V celom vpechatlenie ot ZEISS Vision Center (TC <>, Moskva) okazalos razocharovyvayushchim. Pri ozhidanii premialnogo urovnya servisa i kachestva ya poluchil izdelie s ryadom tehnicheskih nedostatkov i nedostatochnym urovnem kontrolya ispolneniya. S uchyotom stoimosti i pozicionirovaniya brenda ozhidaniya ne sovpali s realnostyu. Eto tot sluchay, kogda doverie k brendu i reputacii ne podtverdilos fakticheskim rezultatom, i opyt ostavil nepriyatnoe vpechatlenie.