Eyeglass World

Warren is a very sweet individual and he has helped me order my contacts (6 months supply). I got the call to pick the contacts up 1 week later. But while unpacking in our new house I lost the bag of the last 3 boxes of the 6 months supply. However when I came in to reorder a month supply Warren was very helpful and got it done quickly! I appreciate him and his service so much! I highly recommend him. He is located at the East Washington Street location in Indianapolis!

We had the pleasure of being cared for by Warren last night. I was beyond impressed not only with his level of service, but also with his kindness. We have a son with the biggest heart who can be a little bouncy and doesn't always sit still. Going places can be stressful because of constant judgment. Warren treated him with such loving kindness and understanding that it put me at ease and made me feel more comfortable. As parents of neurodivergent kids, we always have our guard up, ready to defend our kiddos at the drop of a hat. Warren's level of service is unmatched, and from now on we will specifically ask for him every time. If you're the parent of a neurodivergent child, Warren is your guy. On another note, thanks to him I was able to afford a new pair of sunglasses, something I didn't think I'd be able to get for a while. He's not about the bells and whistles; he thoroughly explains what you're paying for. He doesn't just add on the most expensive extras and then tell you your total is $400.

5 Stars -- Warren is a blessing. Eyeglass World - [indianapolis ,IN] I just had the best experience I've ever had getting glasses, and it's all thanks to Warren. From the moment I walked in, he treated me like family -- not a customer, not a sale, but a real person. That kind of energy is rare. He went out of his way to show me what was on sale, what would fit my style, and even shared parts of his own story. He talked about how he customizes glasses, showed me different tint and transition options, and you could just tell he genuinely loves what he does. The man is an artist, not just an employee. I honestly didn't expect that level of hospitality or kindness today. It felt real, genuine, and human -- something you don't get often anymore. I'm grateful our paths crossed. Warren deserves a raise, recognition, and whatever praise can come his way. I wouldn't want to get glasses anywhere else. Thank you, brother.

I am so impressed with the level of professionalism and customer service at this location. I chose to call because of Warren's positive reviews. From the moment I called ahead to ask about insurance, Warren was incredibly helpful! He even seemed to know me, without ever meeting me, when I walked in the door. He was with a customer, but greeted me and I knew I came to the right spot. The entire staff is personable and knowledgeable! The eye doctor was fantastic! She listened and took her time to get the best script for me! Warren helped me get the best value and best frames and lenses and then went a step beyond when he realized I had a time crunch issue, needing them to do some time sensitive long distance night driving tonight! He even walked me to door. If customer service had a price, this place and Warren are priceless!! I took extra cards to give all my friends!

I got my exam and ordered glasses and contact for my left eye. I loved the way the test contact fit so when I went to pick up my glasses and year supply of contacts for my left eye I told them I wanted to go ahead and order for my right eye also ... problem is they didn't have my prescription written down on my paperwork and told me I didn't have a prescription. False I got full exam with all the added tests and prescribed glasses and contact . I just want to order lens for my right eye and them saying I have no prescription is incorrect. I don't get full exam for nothing. The details from the test are somewhere and I was just blown off. I want my prescription for both eyes. One eye does no good ! Just poor service and telling me I don't have the rx when I have the receipt in hand was ridiculous

Warren was exceptional! Keen attention to detail; thoroughly explained options and associated costs; double-checked all critical information related to the prescription, frames, lenses, order, benefits coverage, costs, and my preferences. Lastly, his commitment to courtesy extended to his holding open the door upon my departure.

What a friendly and awesome group of folks. Just moved to Irvington and my glasses lost a a screw. Dropped in and was greeted warmly and the young lady behind the counter took my glasses and had them ready in less than 2 min. They no charged me, but I will be back to get my eye exam and new frames when I'm due next. Thanks so much for your hospitality.

I love this EyeGlass World. Warren is top notch and the ONLY reason I stay with this location. Warren's customer service is never pushy and I always leave looking good!!