⭐Customer Reviews
5
★★★★★
71 reviews on Google
My experience with Dr. Sydney Lehman at RA Opticians on Massachusetts Street in Indianapolis was exceptional from start to finish. The level of professionalism was matched by a truly high-end, modern experience that immediately set this practice apart.
The office environment is relaxed, welcoming, and unhurried--there was never a sense of being rushed. Dr. Lehman took the time to explain each step of the exam clearly, which made the visit feel both comfortable and personalized.
What stood out most was the advanced technology. The exam utilized state-of-the-art equipment, including a partial virtual exam process that was both efficient and impressive. The high-tech diagnostic tools enhanced accuracy while maintaining a seamless, patient-centered experience.
It is important to know ahead of time that RA Opticians does not bill insurance directly. Instead, they provide the necessary documentation and submit for reimbursement for out-of-network visits. This was communicated clearly and transparently, which I appreciated.
The eyewear selection is equally impressive. The frames are high-quality, modern, and stylish, thoughtfully curated to amplify your personality and complement your lifestyle rather than feeling mass-produced. The opticians, Jessica and Lyle, are outstanding at styling and guiding you toward frames that truly suit you, both aesthetically and functionally.
Booking is also incredibly convenient, with an easy-to-use online scheduling system. Appointments can be booked directly through their website at opticians.com, which makes the entire process efficient and straightforward.
RA Opticians delivers a premium, forward-thinking approach to eye care, and Dr. Sydney Lehman exemplifies that standard. I would highly recommend this practice to anyone seeking top-tier optometric care in a calm, sophisticated setting.
This place is amazing! Went in just casually looking at glasses one day and was greeted by the most lovely people! So kind, attentive and an awesome ability to pick out certain frames that fit you in style and personality. I tried on a few pair that I loved but wasn't ready to make a decision yet, no problem! They created a profile for me and saved the information of the frames I liked, no pressure to buy. That made me feel so comfortable about the whole experience. My husband did find some frames he couldn't live without, and purchased that night. We came back a couple weeks later to pick his up and they had me try on two additional frames I hadn't before, and they found the perfect pair for me! They scheduled me an eye exam with their in house optician who was ALSO amazing, attentive, caring. She helped me with my dry eye and also had some nice equipment that made the exam very comfortable and chill. Also while all this is happening you're standing in the nicest room that smells amazing! They hit all the notes! Honestly 10 out of 10. Happy you're here and can't wait to buy more eye glasses!
By far the best experience I've ever had at the eye doctor. The environment is warm and welcoming and everyone is extremely knowledgeable and friendly. The exam itself was quick and there was no air puff used which I was happy about. When I came out of the exam, the stylists had already laid out frames they thought would fit me best just from the little interaction we had going over insurance! I was able to try on a plethora of frames and really see which ones looked the best on me. The stylists were so funny and took all my concerns into account. I left with my favorite pair of glasses I've ever had, and I will be back for sunglasses!
Had my first ever eye appointment with Dr. Lehman and she made the process so easy and comfortable! She did a great job of explaining everything the whole way through. Lyle and Nathaniel helped find me a pair of everyday glasses and sunglasses after my appointment. As someone who has never liked how I looked in glasses, they killed it and found me the most PERFECT pairs within 5 minutes max. Everyone there is so talented at their jobs and makes it a hundred times easier on the patient/customer. Also love that they work with independent brands, made me feel so much better knowing my money was going to a small business and real artists! I will absolutely be coming back!
In an industry increasingly dominated by private equity and sameness, Ra Opticians stands out as an independent, design-driven and personal experience.
Opticians and optometrists across the country are being acquired by private equity, often at the expense of local connection, customer service and individuality. Ra Opticians is a breath of fresh air.
I came in looking for something different and bolder than my usual frame style, and Nathaniel went above and beyond to help me find frames I absolutely love. The experience was thoughtful and personal.
The shop itself is beautiful, and when I went in for my frame fitting I was immediately greeted by Jess and Nathaniel. Jess even pulled out some deadstock frames from her own collection for me to try! We connected over the our shared love of the brand Matsuda and their impeccable craftsmanship.
What really sets Ra Opticians apart is the refined, boutique experience they've created that's full of Hoosier hospitality. Jess, Lyle, and Nathaniel are warm, approachable and genuinely cool people with a passion for eyewear. From the custom printed order sheets to the house-made eyewear cleaner (with free refills!), every detail reflects their care and creativity.
If you're looking for unique frames, exceptional service and a genuinely local business that values individuality, Ra Opticians is absolutely worthy of your business. You won't be disappointed!
I've never been to an independent optician in my life but after my experience with the lovely folks at RA I won't just be haphazardly trying to find something I halfway like from my optometrists lobby. I walked in and immediately my style, the shape of my face and my prescription needs were factored into finding me a perfect fit for my glasses. I'm so happy with them that I'll be going back for a second pair and for sunglasses eventually.
I've been into RA Opticians multiple times now, and every experience has been consistently great. Jessica and Lyle have created a space that feels welcoming, comfortable, and easy to be in, and you can tell how much care they put into both their customers and their business. Nathaniel is also wonderful; everyone is friendly, approachable, and genuinely easy to talk to and Indianapolis is lucky to have them!
They have an incredible eye for frames and somehow immediately picked styles that fit our faces perfectly, including a few really unique options I wouldn't have found on my own or anywhere else in Indianapolis. The shop itself is super cute, contemporary, and thoughtfully designed, with state-of-the-art equipment that makes the whole experience feel seamless and modern. It's the kind of place where you feel comfortable hanging out, not rushed, and actually enjoy the process.
I know everyone's name because they're that kind and personable. If you're looking for glasses with great style, expertise, and an atmosphere that feels relaxed and great customer service, check them out!
Ra! What an absolute pleasure to work with everyone at Ra Opticians. From the first phone call to schedule an appointment, to picking up my new frames, everything was a 10/10. Jessica and Lyle really put so much thought into their space, frames, and quality of service. They are known for picking the perfect frames for your face and I must agree! I will definitely be back for all my eye care needs. Highly recommend!
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[?]Frequently Asked Questions
Where is Ra Opticians located? +
Ra Opticians is at 1011 Massachusetts Ave suite 121, Indianapolis, IN 46202, United States, Indianapolis, Indiana 46202.
What services does Ra Opticians offer? +
Ra Opticians provides comprehensive eye care including services for this business. Call +1 317-759-0317 for specific service availability.
What are the opening hours of Ra Opticians? +
Ra Opticians is open 11 am-6 pm. Closed on: Monday
Does Ra Opticians accept walk-in patients? +
Ra Opticians in Indianapolis accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Ra Opticians? +
Consultation fees vary by service at Ra Opticians. Basic eye exams typically start from $50 to $150 in Indianapolis, while specialized treatments and surgeries may cost more.
Is Ra Opticians equipped for emergency eye care? +
Ra Opticians provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Ra Opticians
Ra Opticians is a modern eyewear studio in the Factory Arts District of downtown Indianapolis, blending independent design, expert care, and personal style. We offer prescription glasses, sunglasses, and contact lenses from the world's best independent eyewear brands, plus one-on-one eyewear styling in a space that feels more art gallery than doctor's office. Founded locally by opticians with 45+ years of experience, Ra Opticians is built for people who see eyewear as an extension of identity. We also provide Wellness Eye Exams with Dr. Sydney Lehman, focused on comprehensive vision care and long-term eye health. Book online for eye exams or personalized styling in Indianapolis.
How to Get Help at Ra Opticians
To visit Ra Opticians in Indianapolis, call +1 317-759-0317 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Indianapolis?
Choosing a verified eye clinic like Ra Opticians in Indianapolis ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.