International Eyecare Center - Centerville

First time in today. Appointment was on time and throughout the examination everyone was very kind and helpful. I ordered a pair of glasses and the lady helped me with my insurance. I do recommend using and I'll be using them myself.

The eye dr is rude and VERY pushy, rest of the staff is great.

I have been going there for years. They are fast, thorough and the doctor is super cute. I dont think iv ever been there more than 30-45 minutes all together. The pretty lady that helped me pick out my frames narrowed down the options for me and the look always turns out great. The new glasses are always ready for pick up within 2 weeks and they remind you. Very friendly as well.

I had no problem with my exam or any part of my visit. I did a couple of months later. I received a bill for something that I thought I'd paid for the day of my exam. So I called to ask about it. The girl was not helpful at all and hung up on me. I was not being anything but nice. When I called back, she refused to talk to me. So I briefly spoke with a different girl. Still hadn't been told why I owed them. Finally, after the weekend, I talked to another lady, and she said I hadn't paid, and because I didn't have the receipt, I had no proof. So I paid it. This lady didn't want to hear how I'd been treated. Just said they were short staffed. Well, anytime over the past several years, they had usually had 2 people on the desk, I talked to two people that day. Humm. Anyway, make sure you keep your receipt from there when you pay cash for anything!! Treat people better, IEC!

Dr Alletto was very thorough and knowledgeable. Technician was great. Front office staff were loud and gossiped. They sent my appt notes and exam that Dr Alletto had just done to my previous eye Dr instead of sending the records release. I felt that it was unprofessional and embarrassing. When I addressed it the staff laughed. Not a good first impression.

Easy to schedule and staff are very customer focused. We will definitely be back for future needs!

They were all very helpful and the girls out front even help me pick out the perfect color for my frames very friendly and helpful in all ways . They were great .

It has been a long time since I have seen this level of customer service. Excellent!!!