⭐Customer Reviews
5
★★★★★
266 reviews on Google
I had an excellent experience at Lumen Eyecare!! Dr. Jenessa Lock was very thorough, kind, knowledgeable, and professional. She put me at ease during my eye exam. Sayda did a wonderful job with my pretesting. Everyone was so helpful and welcoming. Raven and Bianca were so patient, encouraging, and helpful when I was picking out my glasses. It was a truly great experience!!
Lumen Eye Care has wonderful, genuine caring staff! They are always kind, attending and have a smile on their faces! We recently saw Dr. Jenessa Locke and she's very professional and honest and advised us where was best for our daughter and her vision. They do not try to sell you things, only if it's necessary! They are good, honest, Christ honoring practitioners! Happy we found them! I recommend everyone I know to go see Lumen Eyecare for their vision needs!!
We had a fantastic experience at my 6-year-old's eye appointment! The staff was friendly and welcoming, and the doctor was incredibly patient and great with kids. They made the exam fun and easy to understand, which helped my child feel comfortable the whole time. The visit was thorough, and all my questions were answered. Highly recommend for anyone looking for a wonderful, kid-friendly eye doctor!
Lumen Eyecare provides an outstanding experience from start to finish. The staff is friendly, professional, and genuinely cares about your comfort and eye health. The doctors take the time to explain everything clearly, answer questions thoroughly, and never make you feel rushed.
The office is clean, modern, and welcoming, and the technology they use makes exams quick and efficient. Scheduling is easy, wait times are minimal, and the entire visit feels well-organized. Whether it's a routine eye exam or help selecting glasses or contacts, the team goes above and beyond.
Highly recommend Lumen Eyecare to anyone looking for knowledgeable providers and exceptional service
The Lumen staff and Dr. Lock were friendly, helpful and accommodating. As someone who has never needed glasses or contacts until this year, they made everything super easy to understand and were so kind. I have recommended them to so many people since then. Chelsie helped me feel confident picking out glasses for the first time, explaining all the pros and cons and different styles. Dr. Lock took time to make sure I had a good grasp on my vision and what had changed. Thank you so much!
I always have such a great experience at Lumen Eyecare. I love that I get to see both doctors, who happen to be a husband-and-wife team, which makes the care feel extra personal and welcoming. Their new space is beautiful and has such a homey, comfortable feel. They are always professional, honest, and take the time to truly explain things. You can tell they genuinely want the best for your eye health. I'm so glad to have found an eyecare office I fully trust.
The receptionist was more than helpful. She filled out my meds list that I didn't get entered the night before. My doctor was amazing at explaining my eye floater and discussing what pills I should be taking. I was so relieved to get my diagnosis as a result of state of the art testing equipment. I would definitely recommend using the Lumen team for all your vision needs. I will be back in a year for my next eye appointment.
Our eight year old enjoys each visit with Dr. Lock. It is a quick visit in the office but the experience is easy going and thoughtful with each person you meet. Dr. Lock explains overall care for your eyes and eyesight, and makes sure all your questions and concerns are discussed. Everyone in the office is very patient and friendly. We enjoyed the new office also! Very clean, organized and everyone makes you feel comfortable.
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[?]Frequently Asked Questions
Where is Lumen Eyecare located? +
Lumen Eyecare is at 14111 Douglas Pkwy Suite 101, Urbandale, IA 50323, United States, Urbandale, Iowa 50323.
What services does Lumen Eyecare offer? +
Lumen Eyecare provides comprehensive eye care including services for this business. Call +1 515-212-3135 for specific service availability.
What are the opening hours of Lumen Eyecare? +
Lumen Eyecare is open 9 am-5 pm. Closed on: Saturday, Sunday
Does Lumen Eyecare accept walk-in patients? +
Lumen Eyecare in Urbandale accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Lumen Eyecare? +
Consultation fees vary by service at Lumen Eyecare. Basic eye exams typically start from $50 to $150 in Urbandale, while specialized treatments and surgeries may cost more.
Is Lumen Eyecare equipped for emergency eye care? +
Lumen Eyecare provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Lumen Eyecare
Lumen Eyecare is dedicated to providing comprehensive, patient-focused eye care for individuals and families. Our services include routine eye exams, contact lens fittings, and the diagnosis and management of various eye conditions. We combine advanced technology with personalized care to ensure accurate results and a comfortable experience at every visit. Whether you need updated prescriptions, treatment for vision concerns, or ongoing eye health support, our team is committed to helping you maintain clear, healthy vision. Lumen Eyecare proudly serves the Urbandale, IA community.
How to Get Help at Lumen Eyecare
To visit Lumen Eyecare in Urbandale, call +1 515-212-3135 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Urbandale?
Choosing a verified eye clinic like Lumen Eyecare in Urbandale ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.