Centre for sight at Jhamwar Eye Hospital | Pune | Maharashtra

I am extremely disappointed with this Hospital's management, doctors, and staff.Patients are made to wait for more than 3 hours for consultation without any proper explanation.At every follow-up, consultation fees are increased with the excuse of "software changes," which feels completely money-minded.There is no coordination between doctors and staff, and patients must repeatedly explain their old complaints and diagnosis.The hospital system is poorly managed, and records are not properly maintained.Staff behavior is rude, unprofessional, and disrespectful, even towards elderly patients.Though the hospital displays boards about goals and patient rights, none of these values are actually followed.They do not clearly ask whether we agree to proceed or not At the end, they demanded big amount which Like us middle class people can't even afford. Overall, this hospital prioritizes money over patient care and urgently needs serious improvement in management.

There is no coordination between doctors and staff, The hospital system is poorly managed Staff behavior is rude, unprofessional, and disrespectful, even towards elderly patients. Though the hospital displays boards about goals and patient rights, none of these values are actually followed. Overall, this hospital prioritizes money over patient care and urgently needs serious improvement in management.

Today, on 9th February, my sister-in-law and I went there. The reception there, which is the entire third class, kept us busy from 2:30 to 6:00 because we just wanted to talk.

Bad mangement, not talking properly and also not listening just says keep waiting , we have waited almost an hour. They just keep saying wait and wait and receptionist is very arrogant and the boy there, even being arrogant towards childs

The management was very bad. First of all, take an appointment after 3 days and after that keep us waiting from 2:30 to 6:00. The reception staff are all bad.

The management is very bad, the reception staff there think that he is the owner, he shows a lot of arrogance to the customers, we too are not the ones who treat without money.

Dr. Aarti Kabra is very excellent and confident.Our experience in very good.

Arti Ma'am is really good and understands the patient very well , but the ladies on the counter are very arrogant specially the lady named samruddhi, they can't even talk properly with patients and try to avoid their work. I was asking for appointments and had earlier called for atleast 6-7 times but they did not respond and after visiting hospital they defined appointment even after the people waiting in queue very few .