Warby Parker The Landing at Hyannis

I was very pleased with the staff at the Warby Parker. I first went to the Visionworks at the Cape Cod Mall at 3PM on a Monday afternoon and found the door locked with no sign posted explaining why the store was not open for business. As a longtime customer of Visonworks I tried calling the store and never was able to communicate with a human being or get any information as to when and if the store was going to be open for business. Therefore, I went to the Warby Parker across the street and was pleasantly surprised to receive great service. The staff greeted me as soon as I walked in and worked with me to find glasses that met my needs at a very reasonable price. It is clear that Warby Parker has some great employees at their Hyannis store that will help you find the right pair of glasses.

Such a positive experience! Exceptional customer service - not pushy, super friendly, very knowledgeable, efficient. Loved the variety, super stylish - totally something for everyone and prices that can't be beat. And SO easy! From the time I walked in, tried on, shared my RX, had it checked, and paid it was 30 minutes and I'll have two new pairs in my mailbox in less than two weeks ... amazing!! Not to mention their return policy is so flexible and customer friendly. I'll never buy glasses anywhere else now! I was always a one pair for years type of person, now I can see myself having some for every season because of how affordable and easy this was.

Wonderful experience at this location! Everyone was very friendly and helpful and clearly worked well together. Got both my eye exam done AND ordered a new pair of stylish glasses in less than an hour, and saved hundreds of $$ by going through my employer vision insurance (Davis Vision), which they were able to look up and help me do in-store without an issue. Shout to Brian who was very patient with helping my friends pick out glasses too (and in doing so trying on almost every frame in the store)! I've loved Warby for years and would highly recommend.

Wonderful experience. Warm welcoming & knowledgeable staff. Judy helped me pick out unique and beautiful frames that I LOVE. I never would have picked them myself, and she found just the right ones! You will be overwhelmed with the variety of styles and colors they offer. Staff is lovely.

I love this store! I had an issue with my order. I purchased two pairs of glasses and one of them never came. I went to this location to purchase another pair The employees here are so kind and gave me a generous discount for my troubles. I will be coming back for my next pair!

Quiet, experienced, expedient staff of friendly women who knew exactly what frame to choose knowing their inventory. Optometrist also friendly and knowledgeable finalizing a prescription for my piano glasses. Excellent!

So friendly and helpful! Nice to not feel pushed into a purchase and respected my need to try on every pair uninterrupted. I had been procrastinating on getting new glasses and had the prescription information right on my phone. Took less than 10 minutes to find the right pair get fitted and an extra 5 minutes of pleasant conversation with Nelia the super helpful sales person. Just like that..... on with my day and cute glasses being delivered to my house.

Amazing service, helpful staff and so many affordable options! They were so friendly, helpful and accommodating for my 8 year olds glasses search. Love it here and will always come back?